Since 1975 Jenkins Restorations has consistently delivered excellent service to those needing disaster recovery and property restoration. Whether dealing with water damage, fire damage and smoke removal, or mold remediation our goal is always to rebuild your property, renew your confidence, and restore your life. By focusing on our clients and operating with integrity, we have developed a reputation as a leader in our industry. We provide 24/7 emergency services, accurate estimates, and expertise in both designing, building, and remodeling. Our professionals will be there to clean up and repair damage to residential or commercial property and get you back up and running as soon as possible. When the job is finished, we’ve restored more than property: we’ve restored faith.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Fire damage restoration (1015)
Storm damage restoration (1015)
Tree damage restoration (1015)
Water damage restoration (1015)
Historic restoration (6)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Jenkins Restorations - Richmond relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jenkins Restorations - Richmond in Richmond, VA; Henrico, VA; Glen Allen, VA; Midlothian, VA; Chester, VA; Chesterfield, VA; Mechanicsville, VA; Petersburg, VA; Colonial Heights, VA; North Chesterfield, VA; and 74 other cities in Virginia, California, Pennsylvania and Maryland.
In this report, Jenkins Restorations - Richmond has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 317 out of 874 customers (36%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Jenkins Restorations - Richmond surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Jenkins Restorations - Richmond customer, and if Jenkins Restorations - Richmond completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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