Review by Rajashree V.
Leander, TX, on Apr 23, 2021
I appreciate how well they took ownership of my situation and they went above and beyond to do their best. They take care of their customers.
Review by Carlos V.
Wimberley, TX, on Apr 19, 2021
There was a 6 month period when no one showed up and then they came in and short cut the material and labor to pacify us.
Review by Mauricio P.
Austin, TX, on Mar 31, 2021
Be careful with Jenkins Restoration. I would look for alternative options because I am having to pay an extensive amount of money to a new contractor since they did not repair the damage at my home correctly.
Review by Stephanie H.
Round Rock, TX, on Feb 12, 2021
The professionals that we worked with at Jenkins Restoration were knowledgeable and great to work with.
Review by Jaskaran S.
Cedar Park, TX, on Jan 15, 2021
The product was good. The amount of time it took was way more than one should expect.
Review by Sandeep M.
Austin, TX, on Dec 22, 2020
Poor and infrequent communication, especially regarding multiple delays. I had to chase them and was never proactively contactedFrequent dishonesty catching their rep in lies about the status of the workFinal work had some critical elements missing (handles on the doors) that had to go back to the insurance...
Review by Marsha C.
Austin, TX, on Oct 21, 2020
They did incredibly shotty work, the managers did not catch missed work. When the work was brought to the attention of administrators they said "it's your tough luck, you are passed the 1-year warranty". We told them this work should have never been approved! We did not go to do a walkthrough, we just...
Review by Aymee C.
Round Rock, TX, on Sep 29, 2020
They were very fast and helpful!
Review by Lee M.
Austin, TX, on Aug 25, 2020
They are the worst. They did a terrible job and damaged my house and left it in worse shape then when I hired them.
Review by Jennifer M.
Spicewood, on Jul 17, 2020
Avoid at all costs.Communication and setting expectations was very poor. Project management and timing of project tasks coupled with a lack of dependable subs on throughout project resulted in a ton of rework. This is of course at a cost to jenkins or the subs but more importantly to your time as the...
Review by Peter B.
Austin, TX, on Jun 16, 2020
Great communication, and work completed in a timely manner. Thank You!
Review by Kim S.
Austin, TX, on May 19, 2020
Unfortunately I would not recommend Jenkins for any type of restoration work. They need to reset the way they manage projects and set expectations they can deliver on.
Review by Jeri S.
Austin, TX, on May 13, 2020
Jenkins came in on a job that was performed very poorly by another contractor. They not only corrected all the mistakes from the other company, but then knocked their own work out of the park. My house looks wonderful and, more importantly, everything works!!
Review by Juan S.
Cedar Creek, TX, on Apr 27, 2020
Jenkins Restoration was prompt, polite, and fast. I really appreciate how quickly they got here.
Review by Juan S.
Cedar Creek, TX, on Apr 15, 2020
Jenkins Restoration came and helped mitigate all the water damage on my house right after a storm. I really appreciate their promptness and professionalism.
Review by Esther B.
Austin, TX, on Apr 01, 2020
I am very satisfied with Jenkins Restorations. They are very professional, trustworthy and respected my home and property. They were excellent with communication and worked hard to restore my shower and bath. They took care to completely seal off the area during demolition and they were very tidy during...
Review by Margaret H.
Georgetown, TX, on Apr 01, 2020
Not dependable with good work ethics and hiring great contractors.
Review by Vicki W.
Austin, TX, on Feb 19, 2020
I have to congratulate Jenkins Restoration for doing an excellent job on perfecting our kitchen job. Richard Vincent and his sub contractor Rick and Chris listened to my concerns and completed the job wonderfully! The kitchen is beautiful and I would highly recommend them to anyone needing their skills....
Review by Col H.
Georgetown, on Feb 04, 2020
Our service from Jenkins was like Jekyll and Hyde. The first crew was non-responsive, inactive, not truthful, and totally unprofessional- not to mention tried to install a piece of junk in our home and chipped our bathtub. The second crew worked hard to correct the awful situation and were successful.....
Review by David P.
Austin, TX, on Dec 10, 2019
These folks were fast, responsive and proactive in response to our refrigerator-related flood damage. We couldn't have been more pleased.