Jacob's Ladder is a Richmond residential siding, painting and window replacement company servicing Richmond and the surrounding areas. Our skilled professional craftsman make it a priority to get the job done properly and on time. We are a family owned and operated remodeling company with class A Contractor craftsmanship at your disposal. Contact us today for all your siding and window replacement needs. We are here to answer any questions that you may have, from new construction to home maintenance and repairs, we provide affordable solutions for your family and home. Financing services are available.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Exterior painting (280)
Windows & doors (280)
James Hardie (10)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Jacob's Ladder Construction Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jacob's Ladder Construction Inc. in Richmond, VA; Midlothian, VA; Henrico, VA; Glen Allen, VA; Mechanicsville, VA; North Chesterfield, VA; Chesterfield, VA; Ashland, VA; Chester, VA; Midlothina, VA; and 10 other cities in Virginia and Washington.
In this report, Jacob's Ladder Construction Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in October 2014. In that time, 146 out of 290 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
Jacob's Ladder Construction Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Jacob's Ladder Construction Inc. customer, and if Jacob's Ladder Construction Inc. completed work for you after October of 2014 but you haven't yet received a survey, please let us know.
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