Design build remodel (223)
Whole house remodel (223)
Kitchen remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Harrell Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Harrell Remodeling in Palo Alto, CA; Portola Valley, CA; Menlo Park, CA; Los Altos, CA; Mountain View, CA; Redwood City, CA; Atherton, CA; San Jose, CA; Sunnyvale, CA; Saratoga, CA; and 31 other cities in California.
In this report, Harrell Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 126 out of 235 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
If you are a Harrell Remodeling customer, and if Harrell Remodeling completed work for you after March of 2013 but you haven't yet received a survey, please let us know.
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