Design build remodel (267)
Home remodeling (267)
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Harrell Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Harrell Remodeling in Palo Alto, CA; Menlo Park, CA; Los Altos, CA; Portola Valley, CA; Mountain View, CA; Redwood City, CA; San Jose, CA; Sunnyvale, CA; Atherton, CA; Saratoga, CA; and 34 other cities in California.
In this report, Harrell Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 149 out of 278 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2019.
If you are a Harrell Remodeling customer, and if Harrell Remodeling completed work for you after March of 2013 but you haven't yet received a survey, please let us know.
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