Great Lakes Roofing
Customer feedback report for

Great Lakes Roofing

Great Lakes Roofing

Great Lakes Roofing & Construction is a commercial roofing contractor servicing Chicago and Northwest Indiana. We specialize in flat and metal roof installation, repair and restoration for commercial, industrial, institutional and multi-family residential buildings. Show more

Great Lakes Roofing & Construction is a commercial roofing contractor servicing Chicago and Northwest Indiana. We specialize in flat and metal roof installation, repair and restoration for commercial, industrial, institutional and multi-family residential buildings.

It is our attention to detail that has earned us our reputation for excellence. And it is our “above and beyond” customer service that keeps our customers coming back again and again. Many of our customers started with a single roof installation or emergency repair. Impressed with our work and personal attention, they have remained loyal Great Lakes Roofing customers for many years, and across many roofing systems.
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Types of work

Roof repair 202
Roofers 197
Commercial roof 5
Replacement roof 1

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2013
Guildmember since 2013
Feedback Milestone
Actively Surveying Surveying most recent customers
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10 Consecutive Great Reviews 2023
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5 Consecutive Great Reviews 2022
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7-Year Anniversary 2020
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20 Consecutive Great Reviews 2019
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6-Year Anniversary 2019
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20 Consecutive Great Reviews 2018
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5-Year Anniversary 2018
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5 Consecutive Great Reviews 2017
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4-Year Anniversary 2017
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5 Consecutive Great Reviews 2016
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3-Year Anniversary 2016
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5 Consecutive Great Reviews 2015
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10 Consecutive Great Reviews 2014
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5 Consecutive Great Reviews 2013
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Of 355 customers surveyed, 160 responded
Value
I received a fair value for my money.
99%
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Sales Knowledge
The Great Lakes Roofing salesperson was knowledgeable and helpful regarding my project.
98%
Professional & Organized
Great Lakes Roofing was professional and organized.
97%
Likely To Recommend
I am likely to recommend Great Lakes Roofing to a friend.
97%
Problem Resolution
Great Lakes Roofing effectively addressed and resolved problems.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Installation Crew
The Great Lakes Roofing installation crew was organized and professional.
96%
Communication
Great Lakes Roofing communicated with me effectively.
95%
Clean & Safe
The job site is kept clean and safe.
94%
Work Done Right
The work was done right the first time.
92%
Schedule
Great Lakes Roofing adhered to our agreed upon schedule.
90%

Of 355 customers surveyed, 160 responded What does this data mean?
All project locations are approximate
Of 160 respondents, 82 left a review
4.9
44 of 44 would recommend
38
6
0
0
0
No rating
38
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Great Lakes Roofing using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Great Lakes Roofing

700 State Street,
Calumet City, IL
www.greatlakesroof.com (219) 852-9323