Detailed and communicative project manager offered details throughout the process. Day of install was smooth and efficient. Cleanup was impeccable. Very pleased with the work and the overall look of our new roof.
iRESTORE Roofing and Restoration, and their Project Manager Blake Kumler, are great. I got estimates from four roofing companies for replacement of my roof and gutters due to hail damage. I am happy that I chose iRESTORE. Blake stands out. He is knowledgeable about all aspects of home improvement. He saw details which might complicate the roofing job, details that other contractors didn't even mention. He is great at explaining the job, coordinating, and keeping you informed. He knows the insurance industry inside-out. I like his philosophy that he not only wants to do what is right for the customer, but also wants to do what is right for the home. He knows his crews and their members well, and he goes above and beyond to take care of them. As a result he has crews who are hard working, professional, and seem expert to me. He stands out for giving individualized attention to customers. He doesn't take on large numbers of jobs, so he can afford to give one to one attention. Most of all I appreciated how he handles any problems that inevitably pop-up in any major home improvement job. When I noted that my new roof had changed water flow in a valley to create a small problem, he didn't question my observation and he didn't get defensive. Instead, he immediately sent out an experienced crew member to install a solution. I give iRESTORE and Blake Kumler 5 stars. They're a cut above the others.
I already did! I referred them to another business owner.
IRestore didn't deliver what they said they could deliver. I didn't pick them based on the price. They were almost the highest-priced company. They did not do the job I wanted. They were careless in their quality of workmanship. I had a bad experience. I would rather have my old roof back. I'm not comfortable with the work they did. The roof looks good but it isn't up to my standards. I went around to look at other new houses and I guess it's pretty standard. The work is mediocre. It's all about the speed.