The quality of the windows and the entire staff is unmatched. What I was expecting to be a hassle was actually a pleasant experience.
We broke our project in half and explained to our rep why, we were having a baby in between and needed to get crucial windows done before delivery, and non-crucial windows done after hospital bills were paid off. In the short period of time between services, our rep changed, and items the first rep promised like price lock guarantee for the second half project were “not noted in our record”. That combined with the pressure to sign project two on the same day, as a loyal returning customer, made us feel very swindled and we lost trust with the company. Now that both services are complete, we’re having issues getting items fixed. Until the follow up service is complete, we can only give three stars at this time.
The installers stepped all over my flowers and bushes. I asked twice before install would that watch out for my flowers? Both person told me yes. They had no regard to my flowers at all. Tore my iris completely out of the ground. they never looked at the ground to see where the flowers were!!!!
Would highly recommend Window Nation based on my experience with them.
There is always room for improvement.
I feel a little rushed in analyzing the product that I received. It looks okay.
Installer didn't do a great job checking windows for functionality. Within a day issues arose that should have noticed if the installers checked the windows
The quality of the windows is excellent, and I like them and the way they put them in.
From the front end the sales man was honest and we felt comfortable that we canceled any other window company estimates we had scheduled. They were prompt in getting the measurements and the order arrived earlier than we expected. Did a great job. One window was ordered without a screen and they jumped on it to have one ordered. Still waiting to receive notification that it came in and arrange for them to come back out but I am confident that they will
Overall it was a very pleasant experience, no complications and no major issues. Everything went well, and looks great!
We had a great experience w/ Window Nation!
We can already tell a difference w/ the temperature in our Townhouse.
Everyone from Window Nation that entered my home was courteous, polite and respectful.
The professionalism of the entire team from start to finish was extremely satisfying we will highly recommend Window Nation to anyone looking for new windows in the Charlotte area.
The process was good and there was a quick turn around from the time I ordered to the installation. The people who delivered and installed were very professional. They are high quality. I have had the windows in for 2 weeks and I can already tell a difference in the house.
When given the estimate. The sales representative tried to give us two different numbers. The higher one is what he tried to sell us with when we were wrapping up. We didn’t realize the numbers were off till he had left. I’m glad we had 3 days to think about it and look at the numbers and reach back or we would have been highly upset
Everything was very professional from start to finish. The level of communication was perfect.
The Window Nation representatives were very friendly and knowledgeable. They were able to give me a quote on replacing all my windows and had me my windows measured and ordered within a couple of days. The whole process was easy from beginning to end! I would highly recommend this company for window replacement!
Happy with my decision to by your windows
Windows and door look amazing! Workers were very friendly and professional
I will definitely recommend Window Nation to a friend or family member
Chelsey was an amazing sales rep and the install team was great!
Have already recommended to a friend.
I was very happy with the process of my window installation
We've already told several people about how happy we are with our experience so far and will definitely recommend Window Nation to anyone we hear of needing your services.
Great service.