We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.As a GuildQuality Guildmember, Tri-State Window & Siding relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Tri-State Window & Siding in Glen Rock, NJ; Teaneck, NJ; Jersey City, NJ; Englewood, NJ; Ridgewood, NJ; Suffern, NY; Springfield, NJ; Chatham, NJ; Upper Nyack, NY; West Nyack, NY; and 32 other cities in New York, New Jersey and Washington.
In this report, Tri-State Window & Siding has published a summary of the customer feedback they've received since they joined GuildQuality in May 2013. In that time, 10 out of 46 customers (22%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2018.
If you are a Tri-State Window & Siding customer, and if Tri-State Window & Siding completed work for you after May of 2013 but you haven't yet received a survey, please let us know.
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