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This would be the last company I would refer someone to.

Started out great as I Saul. When the work was done, citrus contracting office personnel were persistent for payment. Once payment was received they changed the price and requested more money. I’m now in debt on a storm claim and they are withholding my roof warranty.

It's been over a year still hasn't passed final inspection because of a truss they repaired n never strapped down

Good overall experience.

I don't have a problem with Citrus. They did the roof. I have a problem with Angi. They lost my check from the insurance company. We had to reissue another check because they mishandled it. They found it after I canceled it. It took over 15 days for them to respond. They made promises and never followed through and never called back. I was happy with the installation, but the office was atrocious. They weren't rude, they just weren't organized. They didn't return calls in a timely fashion or answer questions. We were covered by insurance and they went by what they allowed. They never paid for the tarp company and it was in the contract. I had to pay out of pocket because they refused to pay it. I didn't ask for it, but they put it on. There was a disagreement over it. I don't understand their workings or their policies.

They were a little pricey.

It was a little challenging dealing with Angi Roofing LLC.

I do not want to relive the terrible experience again

10 months to complete a job that should have taken 4 days, maybe 5. No on-site supervisor. No response to text/email/phone calls. Illegally used subcontractor omitted from permit. Illegally used non-documented workers. Illegally filed a lien on property before any payment was due per contract. Total and complete customer service disaster. No apologies from anyone at company. Avoid at all cost.

We tell people not to use Angi Roofing, Citrus Contracting, Total Home Roofing; whatever name the company uses.

10 months to complete simple re-roof and re-gutter. Illegally placed lean on my house before job was complete. Illegally omitted subcontractor from county permit. Illegally used non-documented labor. Tried to bully me into paying for job before it was substantially complete. Lied to me repeatedly about having completed job. Used 3 subcontractors on gutters after telling me that they didn't have to do gutters even though contractually obligated to do so. Replaced supergutters with much cheaper K-gutters, failed to complete job. Broke solar tube and tried to pretend it was broken before (thank god for pictures and insurance company that makes adjusters go on the roof prior to approving job. No site supervisor ever present at the house. I had to check subcontractors' work then complain repeatedly to Citrus to get them to come back and finish the job. Patti Morgan knowingly and illegally placed a lien on my home. Patti Morgan knowingly and illegally filed an affidavit omitting subcontractors who had not been paid for the job on my home stating that all work was complete and filed a lien on my house in October without notifying me when she knew that roof was incomplete (had to send a team out to redo the dead valleys & the solar tube). Patti Morgan threatened me & ignored contract and Marion County permit in an effort to coerce me into payment when the job had yet to be completed. Citrus assured me all roof work would be completed by direct employees, but used sub-contractors instead, and refused to provide a final affidavit of completion stating which subcontractors had been used and that they had been paid in full. My understanding is that Ludovici Construction is still owed money on my house, but Patti Morgan will not provide and affidavit with their name on it because it would prove that Citrus illegally omitted them from the Marion County permit. NO ONE HAS APOLOGIZED TO ME AND CITRUS HAS NOT PROVIDED ANY COMPENSATION FOR MAKING ME SPEND 10 MONTHS FOLLOWING UP ON THEIR NON-PERFORMANCE, COORDINATING SUBCONTRACTOR APPOINTMENTS AND PERFORMING THE ROLE OF A CITRUS SITE SUPERVISOR. MARION COUNTY HAS TOLD ME TO FILE A COMPLAINT REQUIRING A HEARING AND REVIEW OF WHAT HAPPENED. DOES ANGI ROOFING WANT TO REACH OUT TO ME BEFORE I DO SO?

PUNCTUAL ;RESPONSIVE

Will not recommend.

No customer service, have left 5 messages.

Great crews quality work.

Would not recommend due to the numerous problems we had.

Nope

Ashton is the only person from the organization who was in communication with me from beginning to end and made sure I was well taken care of.

All around, the service was outstanding.

They did a good job replacing my roof. They were organized and they make sure that they sweep the area for nails. No complaints other than I have to deal with multiple project managers as they keep on getting fired or keep on leaving. But eventually, the last one, I Forgot his name, did kept me informed about the status of the project.

Total Home Roofing was quick and efficient. I really appreciate the timely manner in which they took care of the roof. I would highly recommend them to anyone who needs a roof!

I don't have any problems with the work that was performed. I do have issues with the collections staff who called each week to ask for my deductible, which was paid upfront. I had to send copies of the documentation to two different individuals before they stopped accusing me of not paying. When I told the 3rd person that I had emailed the documentation, she said that the representative that handled my account was no longer there and they didn't have access to her emails. You would think that a business with a collections department would keep better notes.

They damaged my fence, lanai screens and driveway when replacing my roof back in August. It is now November and they still have not done anything the make things right and repair the damages they created!

If you are wise, you will never use Total Home Roofing and Construction. Beware.