You need better quality control. Had roof replaced as part of the project. After all the documentation was done and signed off, I was told that we had a low slope section of our roof that needed to be done differently. Roll out vs standard shingles I disagreed that roll out was needed (this was not part of the documented agreement) and there was several conversations and I also had to dispute the roof warranty that was also changed. I understand how minor issues occur during installation, but this is not minor and should not have been brought to my attention the day before. Also changes that they were going to do were not documented. In regards to the solar panel installation. I was told of a change to the layout of the panels the morning of installation. Also the person doing the install didn't know that we had removed the attic fans which he was prepared to install the panels around. Obviously poor planning and communication. He also wanted me to sign off on a hand drawn layout of the panels. With the panel installation, we also were getting the electrical panels replaced. Again, something was missing in the project and it had to be done differently that what was in the permit. So the permits had to be changed for the panels and the electrical. This is going to delay getting the city inspection because the change has to be submitted and approved. Then inspected. This also delays the turn up of the service with the electric company. With both the roof install and the panel install, the install teams both did a good job of actually doing the work. Cleaned up everything and communicated while on site. It's just unacceptable that these changes were brought up at the last minute and are now delaying the system from going online.
They did a good job. I wasn't home, but it looks pretty nice.
I was promised a gift card for $500 and have not yet received it. Mr. Matt Mark is working on it for me. When I receive it, I will be willing to change the rating. I do not like people that mislead or lie to me.
I already have given Kevin’s number to two coworkers.
They were very good. Joe was excellent and very professional; he watched over the crew all day. The installation went well and I'm very happy.
The installation process went very smoothly.
Very professional
The workers were very nice and cleaned up very well. They protected my home from damage by taking the time to put down tarps, and that was awesome.
Everyone has been nice and courteous and on top of everything.
SunnyMac was very professional. They left my area nice and clean. They swept after installing the roof.
The customer service teams with the roofing crew and solar crew were absolutely outstanding.
Due to the fact, the gentlemen were courteous, caring, and efficient.
They were easy to work with.
My wife is satisfied. She told me they did a good job. They did in one day. I thought it would take 3–4 days. It was very good.
Wonderful service, roofing supervisor, John, was awesome to work with. Let us know what was what, gave us some suggestions, abd even cared about our dogs getting out for a potty break. Crew did such a great job and cleaned up like they were never there.
I am definitely likely to recommend SunnyMac LLC to a friend. They are very professional from beginning to end and very thorough. Tyrone, who we have been with throughout the process, took the time, made sure everything ran smoothly, and was very informative. Anytime we needed to move forward in the process, we were contacted. It ran smoothly with no glitches.
SunnyMac did not clean up after they were finished; they left my yard a mess. Nails and staples all in my driveway.
I was satisfied with the process. Orlando was very helpful and informative (an involved foreman). The work looks professional. Not expecting any problem, but If any leak/problem arises, SunnyMac LLC gives the impression they will correct it. They appear to be professional and reliable and therefore would provide any necessary follow-up to the roofing job. Excellent clean-up. The waste receptacle was removed the very next morning.
The installation was done professionally and timely, and the workers were all knowledgeable. They were very conscientious about cleaning up the yard.
Muy satisfecha gracias a sunnymac por el trabajo que hicieron son personas muy responsables y respetuosas
Great company
SunnyMac LLC was efficient. The process was easy to navigate, and the team followed up effectively about dates and when they were coming. They did what they said they were going to do.
Si es probable.
They are excellent!
They did a great job. They did it fast. They cleaned up afterwards.