Great looking roof

The entire process was handled flawlessly by Story. Their communication, responsiveness and professionalism was very much appreciated. I consider the investment in a new roof to be a major undertaking and I felt Story took the time to understand my requirements and made sure they were addressed.

Professional, prompt, attention to detail, and everyone extremely personable. Just simply a great job.

Responsive. Professional interface. Great work crew under strong leadership of Ralph Martin.

they did a great job cleaning up.

See answer to # 16

Crews were very efficient. Too much to list.

Story Roofing showed up on the dates and times they committed to - from first visit (to quote the project) to install day. Our texts, emails, and phone calls were answered promptly. We had a tear off and new installation completed in one day. The crew was very organized and worked in-sync with each other. They cleaned the worksite up when they left and you couldn't tell they had been there. All workers on the roof were in safety gear and looked to be performing their work in a safe manner. We would recommend Story Roofing to anyone looking for roofing services.

We did everything long distance. The prices happened without a problem.

I have already recommended Story Roofing to multiple people.

Great crew. Hard workers. Quality work

No.

Be more forthcoming about scheduling when signing.

Good communication

Very thorough and a job well done.

The shingles are a lot lighter color than we anticipated or understood. I have the same color on a brick house and the same across the street. It's almost white, it's so light colored. We are really disappointed in that. I don't know if it's on the salesman or whatever.

I was happy with the whole situation from the time that Story Roofing came to my house and gave me an estimate to the time that they finished. I don't have any compliants.

Story Roofing provided exceptional customer service and quality.

Really great “project manager “ (Ralph). He was very helpful answering my questions. Workers were very focused and worked hard. Roof looks very nice.

What could have been better…the lips of the gutters were very scratched up. Reinstalling of Gutter Helmet was not good. Some panels are dented and some spacing is not right. Some caulking was sloppy, one piece of siding was apparently miss-cut and a hole remains.

The workmanship is excellent.

We've used Story Roofing several times for roof repairs and just recently a roof replacement. Very pleased with their service!

Estimator and actual instal

Everyone was fantastic to work with from Brian Jeffers to Kevin to the guys that did the roof replacement. All were responsive to my questions and concerns. Their follow up was great. Even the set up of the dumpster, material delivery, etc in preparation…what a great company to work with. No worries at all. I love the end result and the clean up..,just everything!! Thank you

Story Roofing Co., Inc was very quick, and they cleaned up very well.

All employees were knowledgeable and helpful. They completed the job in a timely fashion and I am pleased with the looks of the roof.