Customer feedback report for

Somerset Painting and Home Improvements

Somerset Painting and Home Improvements

Rick Hartsell founded Somerset Painting in 1985. “As a frustrated homeowner, I was tearing my hair out trying to find honest, reliable contractors.” Show more

Rick Hartsell founded Somerset Painting in 1985. “As a frustrated homeowner, I was tearing my hair out trying to find honest, reliable contractors.”

His solution? “I started my own company based on hassle-free service. That meant taking personal responsibility for every aspect of a job.”

Somerset’s reputation spread. Today, online reviews like Angie’s List set the pace. “Potential clients can see hundreds of unedited comments about how we deliver on our promises.”

From the start, Rick’s painting clients “kept asking for other services.” In response, he expanded to include windows, siding, masonry and more. Crews now handle virtually all residential or commercial work, from repairs to entire additions.

To reflect this growth, Somerset added the words Home Improvements to their name. But the original promise of “hassle-free service” will never change.
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Types of work

Siding 4
James Hardie 4

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Feedback Milestone
5 Consecutive Great Reviews 2016
Of 56 customers surveyed, 19 responded
Clean & Safe
The job site is kept clean and safe.
100%
Concern For Needs
[SALESPERSON] sought to understand my needs.
95%
Sales Solutions
[SALESPERSON] presented appropriate solutions for my project.
95%
Quality: Workmanship/Materials/Crew
I am satisfied with the quality of the workmanship, materials used and the construction crew.
95%
Value
I received a fair value for my money.
95%
Communication
Somerset Painting and Home Improvements communicated with me effectively.
94%
Likely To Recommend
I am likely to recommend Somerset Painting and Home Improvements to a friend.
94%
Project Manager Professionalism
The Project Manager assigned to my project was professional and courteous.
94%
Professional & Organized
Somerset Painting and Home Improvements was professional and organized.
89%
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.
84%

Of 56 customers surveyed, 19 responded What does this data mean?
All project locations are approximate
Of 19 respondents, 15 left a review
4.7
12 of 13 would recommend
11
1
0
1
0
No rating
2
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Somerset Painting and Home Improvements using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Somerset Painting and Home Improvements

647 S. Spinning Wheel Lane,
Bloomfield Hills, MI
somersetpainting.com (248) 249-3155