About this company
ServPro of Madison/Goodlettsville
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 72 customers surveyed, 17 respondedReviews 15
Of 17 respondents, 15 left a reviewRecent reviews
Jenifer T.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Punctuality and service results
Alicia Z.
Additional comments
Area For Improvement
Area For Improvement - They were exceptional with this. They didn't fall short at all.
Area Of Satisfaction
Area Of Satisfaction - I was satisfied with the communication, professionalism, and detailed work.
Additional Comments
Additional Comments - Nikki and Clayton were exceptional.
Terry B.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - The communication part.
D.H.(.
ServPro took great care of us after the fire. Kevin was EXCELLENT and a great leader to his team; I would highly recommend him.
Christopher S.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Carpet cleaning
Veneda J.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Responding was great ...
R.M.(.
Additional comments
Area For Improvement
Area For Improvement - I felt that my insurance carrier did not care at all. I felt that ServPro cared very much; they went above and beyond to take care of the situation.
J.C.(.
Additional comments
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - All
Shirley R.
So far I told everyone that I have spoken to how they came in and took care of everything.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The quickness that everything was completed. Everyone has been really, really nice.
Customer in Nashville, TN
Area Of Satisfaction
Area Of Satisfaction - The 1st day was excellent with regards to their fast response time.
Wallace C.
Stacey G.
Robyn M.
Bonnie H.
James B.
GuildQuality
Customer feedback report
