We firmly believe that long-term customer satisfaction is the cornerstone to any company's success. To continue to meet the changing needs of our valued customers, we are work very hard to provide a happy experience through each step of all of our projects, regardless of its size. Before, during and after completion of a project we keep the work area clean and organized with tools and materials neatly placed out of the way. To us this is a necessity as many of our projects are in and around your home. You shouldn't have to feel like you are living in a contsruction zone.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (132)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Russell Specialty Services, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Russell Specialty Services, LLC in Lewiston, ID; Clarkston, WA; Pullman, WA; Lapwai, ID; Orofino, ID; Juliaetta, ID; Lenore, ID; Genesee, ID; Colfax, WA; Ahsahka, ID; and 4 other cities in Idaho.
In this report, Russell Specialty Services, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in April 2016. In that time, 91 out of 158 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
Russell Specialty Services, LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Russell Specialty Services, LLC customer, and if Russell Specialty Services, LLC completed work for you after April of 2016 but you haven't yet received a survey, please let us know.
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