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Roof Rescue

100 ratings
496 W 15th Street, Idaho Falls, ID 83402(208) 932-8178
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About this company

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Roof Rescue

We specialize in roof installations. We help you from start to finish because we want to make sure our customer is completely satisfied with a large project. Don't wait for a small leak problem to become a major problem later on. Roof Rescue is here to help seal holes and make the repairs. More

Types of work

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Owens Corning (172)

Roof (172)

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Roof Rescue

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They were awesome to work with my insurance company. They answered all my question, I had and were patient and understanding. They cared about their customer service.
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    • Roof Rescue

    Review by

    Great company! I have recommended them to many of my friends and random people I have met that needed work done. I have seen some jobs done by other companies in the area and am certainly glad I got connected to Roof Rescue.
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    • Roof Rescue

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    Efficent, fast and professional.
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    • Roof Rescue

    Review by

    Mark came to our home and provided a detailed inspection of our roof and sat down with us and gave us our options is such detail along with his quote. Mark's presentation was phenomenal! The work was completed right on schedule! Mark and his crew are very meticulous in there work! Anyone needing any...
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    • Roof Rescue

    Review by

    The staff was friendly and quick to resolve any issues.
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    • Roof Rescue

    Review by

    This is the second roof that Roof Rescue has done for me and they were so good the first time, that not only did I have them do it the second time, but I also recommended them to several friends!
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    • Roof Rescue

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    Mark Franklin at Roof Rescue always answered my questions and concerns in a timely manner. His installers were experienced and knowledgeable. My final cost did not exceed Mark's original bid.
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    • Roof Rescue

    Review by

    TRAVIS AT ROOF RESCUE WAS SO HELPFUL AND SO KIND. HE HELPED ME SO MUCH AND MADE SURE EVERY DETAIL WAS TAKEN CARE OF. I WOULD RECOMMEND TRAVIS WITH ROOF RESCUE TO FAMILY AND FRIENDS. I ALREADY HAVE. LYNETTE B
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    • Roof Rescue

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    I had 3 bids. All said they would take what the insurance company agreed to pay. So my cost would be the same. The other companies offered 30-year roofs with 5-year warranties. Roof Rescue was local, established and offered a 50-year non-prorated labor and materials warranty!!!!!! For the same price!!!!
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    • Roof Rescue

    Review by

    Although the final product of roof and gutters turned out favorably, it was a bumpy ride to get there. Scheduling and organization left much to be desired, and rework was necessary when someone in the company took it upon themselves to replace our contracted bronze drip edge with white drip edge.
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    Affiliations

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    • GuildQuality

    More about Roof Rescue

    As a GuildQuality Guildmember, Roof Rescue relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Roof Rescue in Idaho Falls, ID; Victor, ID; Rexburg, ID; Ammon, ID; Shelley, ID; Iona, ID; Blackfoot, ID; Rigby, ID; Alta, WY; Island Park, ID; and 9 other cities in Wyoming and Idaho.

    In this report, Roof Rescue has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 119 out of 199 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.

    Roof Rescue surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Roof Rescue customer, and if Roof Rescue completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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