We strive to be number one when it comes to roofing Cincinnati resident’s homes here at Rock Solid Roofing. We believe in making our customers satisfied with every element of your home’s exterior. We are fully licensed and insured, and have years of experience as a general contracting company, specializing in repairing and restoring roofing systems to like new condition. We are considered among the premier Cincinnati roofing contractors and take great pride in our integrity, quality of craftsmanship, customer service, and customer satisfaction. We will work with you from an initial inspection through the entire restoration process. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rock Solid Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rock Solid Roofing in Norwood, OH; Fairfield, OH; and Cincinnati, OH.
In this report, Rock Solid Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in August 2016. In that time, 1 out of 3 customers (33%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
Rock Solid Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rock Solid Roofing customer, and if Rock Solid Roofing completed work for you after August of 2016 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.