Impressed with the estimator, Chang, who was very knowledgeable and personable.
Installation went well, but because of scheduling, there was no prep day or materials pre-delivery. This slowed things enough that the job ended in darkness, so clean-up was a bit hurried.
There were a dozen black shingle scraps on the cedar clapboards (which I scrubbed off). The tarps had gaps, obviously.
Both White vans dripped oil on the drive.
I later discovered that installing the lower vents and replacing the ridge vents and some planking on part of the house which has an exposed attic area created debris and torn insulation inside the attic. Chris and partner came and neatly vacuumed it up.
Today doing yard work near the garage I found 18 2 1/2” and 1 1/2” nails in the driveway! (I’m amazed that one hasn’t flattened a tire) We did not replace the shingles on the front side of the garage. However the source of these nails must have been from replacing the ridge vent which was one of the very last jobs that day. Some work vehicles were parked in the area during the day, but these nails were spread across the drive. Don’t know why this area wasn’t magnetically swept.
Organizationally, I think having a single contact person (possibly even the estimator) would facilitate communications.
Overall, I’m pleased that Rhino lived up to the recommendation of my late friend, Julie Starkweather.
A quality job from a quality company.
I will higher recommend this company any chance I can. Family, neighbors, friends, strangers.
This is a first class company that meets all of your roofing needs. From start to finish we were informed and supported. We are thrilled with the results.
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Professional yet down-to-earth service. And the ability to take a year to save money is wonderful.
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Our experience was fabulous from sale to installation
Very responsive. Called and showed up when they said that they would.
Very professional presentation; my questions were answered promptly and effectively. I am very pleased with the financing options offered.
Mr. Chang was pleasant and patient throughout the meeting. He understood my budget and was willing to work within it.
Excellent service and everything was fast
Great job by a great crew.
It was a wonderful experience from top to bottom.
Great job and great crew and done in one day. Thanks
My son used your company and was thrilled with the results, so why try anyone else.
They did a really great job, and I would definitely recommend them. And after the work is done, they did the follow-up with us to make sure that everything is taken care of, and they did clearly mention how the workmanship will be, how the warranty works, and all those things.
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From the moment the Rhino-Back Roofing estimator entered my home, there was a sense of respect and trust that came from him. The crew was excellent, from setting up to making sure my gardens were protected from all the debris coming from the roof work. It was done in the time they said it would be done, and the cleanup was excellent. It exceeded my expectations, and I would recommend the company to anybody because the job was professionally done.
My interactions with your entire company were absolutely amazing. I was updated consistently on every step from start to finish. I could not be more pleased.
Everything was great
They were professional, did exactly what they said they were going to do, and I was pleased with the quality of the work.
Everything went perfectly. No issues.
The service was fine. It was afterwards that they were still cleaning the yard. They left some stuff behind. I chose them because we had gotten other estimates so we could decide who to use. I saw they did the neighbors house. They cleaned up perfectly and it was wonderful. I wanted to interview them as my fourth estimate. I don't feel like the cleanup process was the same. I am 60 something years old. They said they would come back and clean it. It was done on the 3rd. They are still getting up stuff little by little. They stepped on my flowers.
Rhino-Back Roofing was efficient and easy to deal with. While they were not the cheapest option, the quality and service was worth the extra cost.
The guys were great. They did a great job cleaning up and my roof looks fantastic.