Redemption Solar and Roofing was very easy to work with. The project manager, Travis, was very responsive.
Redemption was easy to work with. They were here for several hours walking me through process. This was my first claim on a home and I had no idea what to do or expect. They were extremely thorough, very kind and easy to contact. I have already recommended them to multiple people.
Areas Of Satisfaction - They exceed my expectations. There was a situation with my roof that they were able to fix. My home was built by a trade school for high schoolers. When they built the home the insulation was pushed to close to edge of attic where the roof needs to breath. Redemption was able to add pieces to the roof to make it breath and last longer. This was discovered after they had given me a quote and they reached out to my homeowners insurance to let them know of the issue. They walked me through it and were able to fix it. They exceed exceptions in making sure home was taken care of.
Recognized Excellence - Andrew and Travis were great.
They were professional and friendly experts from the very beginning of the roofing process, all the way through the completion of the new roof. They walked me through the insurance process and helped me know what to expect. They made sure I was completely happy with my new roof. I would recommend them to anyone.
Smooth Realistic Honest and follow through on their promise
Excellent company! Very honest and easy to work with, would highly recommend
Jon Hainline is the best to work with!
Thanks to storms, they have redone our roof twice in less than three years. We were pleased both times.
The agent with Redemption was very good at communicating and keeping me up to date with where we were in the process with my insurance claim.
Redemption was fantastic! I needed a quick inspection of an old metal roof while under contract for a house and they were able to come out quickly and give me useful information, along with a rough estimate for what fixing it would cost. When I ended up needed to replace it with shingles, I was able to continue to work with the same person throughout the process who understood my situation. Travis took the time to sit down with me and walk through what goes into a roof instead of just throwing a quote my way, making me confident that the roof would be done correctly. They were even able to closely match the color of an existing portion of roof that was already shingled and didn't need to be replaced. The work was done in the timeframe as promised with no big surprises along the way. I'm delighted with the final product and highly recommend Redemption!
RS&R was professional, knowledgeable and thorough in replacing my roof. Paul was great to work with. I highly recommend using RS&R for roofing work.
Everything done in a quick orderly fashion and well communicated. Good quality and follow up, as well