Effient, good quality, and workmanship
all
We will recommend and we have had many compliments on the color choice and look of it.
Cory has the detailed email about the concerns. I can't maintain continuous communication with him about solving these.
1. Gutter Covers (LeafFilter) Damaged by the crew - new gutter cover was offered by the owner, agreed to inspect existing filter by the original installer and get a quote for restoration because it fits our needs more and perhaps it's cheaper to restore than install new system. Rail Roofing Group owner agreed to pay the $95 inspection fee. It's not clarified how will it be paid.
2. Missing Rain Guard - Crew removed, never put it back. This will be addressed along with point 1.
3. Missing Flashing - solution is already in place, work halted by Rail Group, not able to get a plan when will it be continued
4. Uneven Roof Edge - need to be fixed, no plan yet other than the entire new roof replacement offered by the owner of Rail Roofing Group but it can only take place in September or October as per Cory when the weather is cooler and the issues mentioned in point number 6 can be avoided.
5. Tar Marks and Shingle Damage - Rail Roofing Group owner offered entire roof replacement to address this, but it must take place in September or October as per Cory.
9. Ruined Tree - crew damaged/tilted a Japanese Pine Tree at the entrance. No solution offered, a 3rd party gardener vendor hired by us will assess the tree. It would be great if an offer comes from the company too (other than silence).
Steve was great to work with, the crew was wonderful and respectful, the job was done in a day.
Very professional and good quality materials. The work was done quickly and efficiently.
The quality of work and the clean up.
We've been recommending this company for 2 years now!!
Rail Roofing Group did a very good job.
I am very happy with the installation. They were very professional from everything with the quotation to getting roof installation.
Came when they said they would, clean up was 100%.
I am likely to recommend Rail Roofing Group to a friend because they were easy to work with, I liked their website, they were punctual and returned my calls quickly.
Very professional and responsive from initial contact, quoting, picking a package, materials selection, and through project completion. They provided excellent value comparative to similar contractors engaged and made the entire process easy and painless.
Foreman Bobby was very easy to talk with about the roofing job. Work was done in one day with cleanup.
Everything was very good and turned out good
Overall a good contractor to work with. Showed up when they said they would. Everything was explained ahead of time. No surprises on installation. Some plywood replacement was expected, and their estimate was accurate.
I would recommend the group to friends because of nearby location, friendly and knowledgeable personnel, ease of scheduling and use of quality materials with exceptional workmanship.
John who came to the house to explain the process was Knowledgeable. Very well spoken about the shingles. He did a great job . Also the project manager the day of the install .
Easy to reach with questions. Fast service. Cleanup after the job was excellent!
I’ve already recommended them to several neighbors.
They were very professional, prepared, and cleaned up all materials after the job was finished.
The process was quick and easy from start to finish.
I felt confident after meeting with John that the company knows what they’re doing.
Everyone at Rail Roofing did an excellent job. We are very pleased with the work.
Timely, efficient, clean up great, professional, polite. Love our new roof.