Over thirty years ago, Professional Restorations began as a carpet cleaning company. Since then, we have grown to provide a broad range of building maintenance services, becoming a trusted resource in the property and building maintenance industries. We are continually expanding our list of specialty services to include many other cleaning and maintenance services, as well as complete disaster restoration and recovery. More
Water damage & mold remediation (13)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Professional Restorations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Professional Restorations in Baltimore, MD; Gwynn Oak, MD; Columbia, MD; Owings Mills, MD; Toms River, NJ; Jessup, MD; Elkton, MD; Baldwin, MD; Danville, MD; Abingdon, MD; and 7 other cities in Maryland.
In this report, Professional Restorations has published a summary of the customer feedback they've received since they joined GuildQuality in May 2018. In that time, 19 out of 62 customers (31%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Professional Restorations surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Professional Restorations customer, and if Professional Restorations completed work for you after May of 2018 but you haven't yet received a survey, please let us know.
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