1) All around communication was very poor following the contract being signed. I had to follow up numerous times with our sales person (James) to try to find out what was going on, when the work would happen, etc. I ended up going in person to the Porter Roofing office to speak with someone directly in order to get some traction as James wasn't responding.
2) The roofing & gutters part of our project was completed in November and I never heard anything about the final piece of the project (rescreening front porch). I finally gave up this week and asked to have this work removed from the contract so that we could pay the final invoice & be done.
3) When I received the final invoice, the total amount due was incorrect and I had to request it be updated & sent again. Fortunately, I'm very detail oriented and caught the over-charge before paying!

I don’t recommend any business to anyone.

The roof installation team was absolutely fantastic, especially in the grueling heat. Fast, efficient, and we found zero nails left behind! We were amazed.

Porter Roofing fought my insurance company for me when the insurance company wanted to only repair some shingles from a hail storm. In the end, the entire roof was rightly replaced.

Lynn was amazing. She explained everything and made sure I was happy with everything.

Professionalism and workmanship

Fast friendly service.

Keith did a great job working with our insurance company. The workers were here as scheduled and made sure everything was cleaned up when they left. The new roof and gutters looked great!

Communication and timing sucks. Still waiting on getting my gutters replaced and it's been 8 months since this all started.

Quick install with no issues.

So far the roofing installation is poor and timeliness if the installation pushed it into winter

Porter staff was professional, prompt, fast, and patient when dealing with delays and document demands from our insurance company and delays created by our mortgage company with respect to the insurance checks. We are very appreciative.

Porter Roofing & Restoration has been a great company to work with! They are friendly and knowledgeable without being pushy salespeople. Our experience has been wonderful!

Craig Sales with Porter worked very hard with my insurance adjuster to get me the best deal possible for my roof .

Communication need to improve