Review by Beth C.
Painesville, OH, on Mar 03, 2021
My project was a disaster from start to finish. I was disappointed with their professionalism.
Review by Annie C.
Pepper Pike , OH, on Sep 24, 2020
The construction was on-time,on budget and without drama.
Review by Jim G.
Chagrin Falls, OH, on Jun 03, 2020
Payne and Payne did an excellent job. They thoroughly met and often exceeded my expectations. The entire staff are truly professional and acted in my best interest the entire project. I would highly recommend Payne and Payne for any renovation project.
Review by Greg H.
Chardon, OH, on May 16, 2020
I am satisfied with everyone from Payne & Payne Renovations except for the painters. They were pathetic and sloppy. For a high-end renovation, I was not happy with them. The initial contact and demo people were great.
Review by Latricia J.
Novelty, OH, on Apr 11, 2020
My husband and I are pleased with the quality of service during our renovation. We love using our sunroom and redesigned mudroom.
Comment on "Area Of Satisfaction"
Cleveland, OH on
Feb 25, 2020
High quality and great communication.
Review by M.J.A.
Hudson, OH, on Jan 30, 2020
Having had some bad experiences in the past, I was prepared for disappointments and frustrations with this project. There were *none*. Payne & Payne were exceptional in every single way; I am absolutely delighted that we decided to work with them. Our project was not at the most expensive end of the...
Comment
Hudson, OH on
Jan 27, 2020
We love our house!! Thank you to Payne and Payne Renovations for the amazing work. It was a project that was fun to do unlike other renovations that we have gone through.
Comment on "Expertise"
Hudson, OH on
Jan 27, 2020
Team was fabulous.
Comment on "Professional & Organized"
Hudson, OH on
Jan 27, 2020
They were professional and we have an appreciation for their process. We were impatient to start, but truly appreciate the design phase now that we have seen the entire life cycle of a renovation project with Payne and Payne.
Comment on "Schedule"
Mayfield Village, OH on
Jan 20, 2020
We hear many stories (involving other contractors) about projects not going according to schedule. Payne and Payne was meticulous about being on schedule and communicated very well about even tiny changes.
Comment on "Budget"
Mayfield Village, OH on
Jan 20, 2020
There were surprises, but they were structural, not the fault of Payne and Payne. The company was exceptionally good about communicating cost expectations as well as options.
Comment on "Clean & Safe"
Mayfield Village, OH on
Jan 20, 2020
Exceptionally so!
Comment on "Employees & Subcontractors"
Mayfield Village, OH on
Jan 20, 2020
Almost everyone was wonderful! The only time we had a concern it was rapidly addressed.
Comment on "Area Of Satisfaction"
Mayfield Village, OH on
Jan 20, 2020
Communication about what to expect as the project unfolded was wonderful and helpful. Communication about pricing and options was excellent, and the extremely precise compliance with the detailed schedule throughout the project was amazing. In all, they said what they would do and did exactly what they said.
Comment on "Likely To Recommend"
Mayfield Village, OH on
Jan 20, 2020
Already have, several times.
Review by David L.
Mayfield Village, OH, on Jan 20, 2020
This company is amazing, and I would recommend them to anyone planning a project. They are easy to work with, communicate well, keep the workspace clean, and everything was of excellent quality and workmanship. The designer created exactly the space we were looking for, and the craftsmen made it happen!
Review by Mark R.
Chagrin Falls, OH, on Jan 17, 2020
Friendly and Professional all at once! You know their process is awesome when you don’t want the renovations to end. Expertise in developing and executing a vision.
Review by Dave A.
Chardon, OH, on Sep 07, 2019
We love our kitchen. Payne and Payne has been great to work with Would use them again and recommend them to friends.
Review by Eric W.
Chardon, OH, on Sep 04, 2019
Highly recommend Payne & Payne for their services. Great service, customer service, and design capability.
