It was a very large and expensive job, and the end result was nice. The process was messy though, with little expectations set on when the project would start, what the phases were, and when they would finish. They just showed up unexpectedly and started. Not everything that was listed in the bid was completed and had to be completed by a different contractor.
I was very impressed with the Mills experience. They were quick, efficient, and very observant in replacing the roof. Wally, Don, and the team were extremely alert to any questions and followed up.
Mills roofing is a very professional group. Everything was done well and once they started the job, they started on time, as stated, showed up with a full crew, cleaned up every day, and stayed on the job until it was 100% right. I was very impressed. This is "old school" customer service... outstanding.
Lots of help and patience with our decision making, eventually went with a higher grade composite with metal trim and it looks great. Very efficient, all work was done while we were out of town and Mills sent pictures to keep us up to date. Excellent clean up. Overall great results
Mills did a great job with permits and approvals; were on schedule; very happy with the results. The service was helpful, informative and pleasant throughout.
Great job done by a professional team.
The total job was finished in just 2 days. Of course they had a crew of 7-9 people to get it done before the rain started.
These people rate even higher than a four in all categories. There's nothing that I was unsatisfied with and their communications in letting me know what was going on ahead of time was better than any other contractor.