They were professional, the follow-up was great, and the work was good.
State Farm referred us, so we had no other choice but to use them. They are friendly and professional, but services, expertise, and craftsmanship, were lacking. Remember to read between the lines, very hidden agenda. The job took longer than it should have, and we had to fight for what was ours. Services were paid for and not delivered, per contract.
They showed up on time and worked in a timely manner without being in the way. They were professional and returned my calls in a timely fashion. I have no complaints.
With Leads Construction Company itself, I had pretty much no problem. Brian, whom I dealt with whenever I had a question or called him, was right there on the spot or called me back. The project manager was the same way. Dealing with those two individuals was pretty good. It was the people they hired.
They are a very professional and organized company and provide great follow through.
We had some difficulties.
They were great to work with and took care of everything with our insurance. They provided the supplement work, and the workers were respectful of our property.
They are dependable in showing up on time. The communication was terrible.
We had a small fire in our master bathroom. Leads Construction handled everything from demo to rebuild.We could not be happier with Leads. Everyone was helpful and professional!
I recommend them to everyone.
I was quite pleased with the final results.
They were very professional. I always had Joe and Mark. They always kept in touch with me. I would even stop by to look at the process. They would explain everything to me. The employees would do the same. They were all very helpful and professional. I would hire them again for another job in my home.
Leads construction was the least responsive and cheapest firm I’ve ever worked with. We had a 5.5 months project they went 3 months over on. Zach H and Joe L wouldn’t return my insurance agents calls let alone mine. They tried at every step to use inferior products as opposed to trying to return our home to how it was. It was a constant battle and we even vacated our home for 4 months for them and they did almost nothing. I would avoid at all cost. They are non union and showed a shocking lack of diversity.
I was very pleased with the work they did!
Leads Construction Company is a high quality company.
They did beautiful work. There were here when it happened. State Farm was here the next day. They did a wonderful job. They sent two guys to do the work, and they did an absolutely beautiful job.
Overall not bad but as an insurance claimant you need to be more hands on than what I was, I figured since I allowed Allstate to handle the coordination for the most part I would have minimal activity is this endeavor.
I was very pleased with the quality product they gave me.
All around it was a very good experience, I was actually surprised. The work was really high quality, and done really well and really fast.
I was 6 months into being a widow when my house had electrical fire. I have a limited knowledge of electrical, construction, plumbing. After the discovery process finished, repair estimate was approved, Leads jumped right in to obtain permits, began work, fast tracked inspections as winter in Chicago was approaching. When another company damaged my wooden floors during pack out, Leads reported and expedited replacement on top of original work order. The project manager assigned had such a professional demeanor, he was superb. My emails and calls to the Leads team were answered promptly and effectively. I strongly recommend Leads Construction, they treat you like family! Thank you.
There was a complete lack of responsibility, communication and follow up. I would not recommend this contractor.
Leads construction was professional , addressing repair and timeliness on delivery. Respectful and courteous.
We will definitely use them again.
They were professional, quick, and they came when my schedule needed. They were able to work on my schedule.
Leads Construction Company is unprofessional.