The communication process was not good. While the work was mostly satisfactory, the lack of communication was extremely disappointing. We asked multiple times over 6 months for our roof to be inspected and it never got done. The communication between crews was very poor. While I get the fact that businesses are struggling to find help, that is not an excuse to keep us updated throughout the remodel process.

Great company, great people.

Krech Exteriors was very easy to work with. They handled all aspects of the job professionally, and the workmanship was excellent.

Every aspect of our experience with Krech was first rate.

Krech was a subcontractor for my builder. The crew did a very good job installing our HardiePlank pre-finished siding and trim on our new home. Good attention to detail on the caulking, seams and overall installation.

Experienced the normal ups and downs during the project. Getting the final inspection completed took an exceptionally long time. However, the project manager did an excellent job communicating, addressing my concerns, following up, and correcting things that were not only not up to my standards, but Krech's standards as well.

Additional Comments

Additional Comments - Just by the fact that Krech has these surveys done is a huge indication to me of a contractor that wishes to continue to improve in delivering their products and services. For this reason, they would definitely be someone I would reconsider using on future projects on my home.

Working with Steve was a pleasure. From our first meeting, and throughout the evolving project, Steve provided great guidance and recommendations to our vision. He took our vision and made it a reality.

Krech was great to work with and has always been there for us as we’ve been forced to recover from numerous storms. Their local presence is reassuring. No hesitations to recommend.

The work completed by Krech was professional and exceeded our expectations. The final product was exactly as depicted in the rendering.

I would never recommend them.

Krech first rate professional orginization. Great to work with and great deliverable.

Areas Of Satisfaction

Areas Of Satisfaction - They were very good about making sure that all of our needs were getting met. They were very organized.

Recognized Excellence

Recognized Excellence - Tammy did a really good job of checking in with us often. She oversaw everything well. I got updates from her all the time, which was very helpful. The crew was very polite and very good at their jobs. Dan, the foreman, was also exceptional. Victor was great too.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations on everything they promised and did. I was impressed with the crews and the subcontractors they had. They were all very professional and easy to work with. They were very accommodating of any questions or changes I requested. They were responsive to everything I asked them to do and to the things that I wanted done differently.

Recognized Excellence

Recognized Excellence - The installation crew was exceptional. John and Steve Suess were both exceptional.

Additional Comments

Additional Comments - I am very satisfied with the work they did. They will be starting my next project very soon.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with how Tammy and Mike were very honest in their approach to dealing with the problems of a homeowner. They do not try to sell you something you do not need and they made sure you get exactly what you want.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied overall.

Recognized Excellence

Recognized Excellence - They all provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the manager - Bill- I loved Bill.

Recognized Excellence

Recognized Excellence - Bill was exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work and they provide good customer service.

Areas Of Satisfaction

Areas Of Satisfaction - They met their commitments of when they would start and finish.

Areas Of Satisfaction

Areas Of Satisfaction - The final craftsmanship, and price.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with their good attentiveness to detail and their quality of work.

Areas Of Satisfaction

Areas Of Satisfaction - Bill was outstanding and great to work with.

Project Manager Professionalism

Project Manager Professionalism - 4+

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the professionalism and workmanship of both crews.

Recognized Excellence

Recognized Excellence - Both the superintendent of the tear-off crew and also the construction supervisor did an excellent job. They recommended some additional things which I wouldn't have seen had they not pointed it out. Both crews were very good.

Areas Of Satisfaction

Areas Of Satisfaction - The fact that they have a designer who shows your the front of the house.

Areas Of Satisfaction

Areas Of Satisfaction - The Hardie siding itself, my house is beautiful and I am going to have to finish some of the painting.