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Jenkins Restorations - Seattle

270 ratings
11807 North Creek Parkway South Suite B-102, Bothell, WA 98011(206) 900-9249
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About this company

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Jenkins Restorations - Seattle

Since 1975 Jenkins Restorations has consistently delivered excellent service to those needing disaster recovery and property restoration. Whether dealing with water damage, fire damage and smoke removal, or mold remediation our goal is always to rebuild your property, renew your confidence, and restore your life. By focusing on our clients and operating with integrity, we have developed a reputation as a leader in our industry. We provide 24/7 emergency services, accurate estimates, and expertise in both designing, building, and remodeling. Our professionals will be there to clean up and repair damage to residential or commercial property and get you back up and running as soon as possible. When the job is finished, we’ve restored more than property: we’ve restored faith.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
5 Consecutive Great Reviews
2019 - See more

Types of work

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Water damage & mold remediation (1127)

Fire damage restoration (1126)

Storm damage restoration (1126)

Tree damage restoration (1126)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Jenkins Restorations - Seattle

Review by

Recommended by my insurer (Chubb), did a great job, super professional.
Jenkins Restorations - Seattle

Review by

The Project Manager Walter Cruz went above and beyond his call of duty in working with the insurance company to restore our master bathroom to its original state and beyond in a timely manner. I will use Jenkins Restoration any time and will recommend them to anyone as the experience that I had with...
Jenkins Restorations - Seattle

Review by

Emma and David were great!
Jenkins Restorations - Seattle

Review by

I am very surprised Jenkins was a preferred vendor of USAA. Project manager, Walter, is a very nice guy, however working with Jenkins was like pulling teeth. They left nails exposed, left lights on, paint out, did not clean up afterwards many times and took multiple visits to do the job right. Shoddy...
Jenkins Restorations - Seattle

Review by

There was a discrepancy between the "Work to be Performed" created by the Home Owners Insurance write up and the work actually preformed.
Jenkins Restorations - Seattle

Review by

Very slow getting started, each stage of work proceeded at a snails pace. Had a hard time getting call backs and responding to requests.
Jenkins Restorations - Seattle

Review by

Nice people but not very responsive to questions or concerns.
Jenkins Restorations - Seattle

Review by

We're only part way through the process but Jenkins has been nothing but professional, polite and truly a great organization. I would highly recommend them.
Jenkins Restorations - Seattle

Review by

Immediate response, quick to resolve issues, good communication and overall professional.
Jenkins Restorations - Seattle

Review by

I had to micro manage the process until the point where we just fired Jenkins
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Affiliations

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  • GuildQuality

More about Jenkins Restorations - Seattle

As a GuildQuality Guildmember, Jenkins Restorations - Seattle relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jenkins Restorations - Seattle in Seattle, WA; Bothell, WA; Redmond, WA; Kirkland, WA; Bellevue, WA; Everett, WA; Marysville, WA; Edmonds, WA; Snohomish, WA; Lynnwood, WA; and 71 other cities in Washington, Oklahoma and Texas.

In this report, Jenkins Restorations - Seattle has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 417 out of 1,028 customers (41%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

Jenkins Restorations - Seattle surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Jenkins Restorations - Seattle customer, and if Jenkins Restorations - Seattle completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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