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Jenkins Restorations - Seattle

330 ratings
11807 North Creek Parkway South Suite B-102, Bothell, WA 98011(206) 900-9249
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About this company

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Jenkins Restorations - Seattle

Since 1975 Jenkins Restorations has consistently delivered excellent service to those needing disaster recovery and property restoration. Whether dealing with water damage, fire damage and smoke removal, or mold remediation our goal is always to rebuild your property, renew your confidence, and restore your life. By focusing on our clients and operating with integrity, we have developed a reputation as a leader in our industry. We provide 24/7 emergency services, accurate estimates, and expertise in both designing, building, and remodeling. Our professionals will be there to clean up and repair damage to residential or commercial property and get you back up and running as soon as possible. When the job is finished, we’ve restored more than property: we’ve restored faith.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
5 Consecutive Great Reviews
2020 - See more

Types of work

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Water damage & mold remediation (1375)

Fire damage restoration (1374)

Storm damage restoration (1374)

Tree damage restoration (1374)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Due to COVID, I put my project on hold in March 2020 then reached back out in July to see about getting it re-scheduled -- the work wasn't completed till January 2021. I understood for a small project that it would take longer to find a contractor, however, there was a period between July - November...
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Jenkins took my project and never showed up for work. Their PM eventually called after months to say that Jenkins was unable to do the project. It left me with a torn apart house with water damage for 4 months. Very disappointing.
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The entire experience was painful and the sub contractors caused additional damage to my home. I finally gave up and stopped trying to get things fixed.
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Walter Cruz did an excellent job as project manager. He consistently followed up on progress, kept us informed, and met our every request.
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Jenkins did a terrible job. They didn’t have enough subcontractors and our job was installed. After months of installing I had to find electrical, plumbing and tile subs on my own to work with Jenkins general contractor. The general contractor did a substandard job monitoring the subs and we had to...
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in short, Don't expect good timely results...
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Jenkins Restoration did an excellent work with our basement bathroom. Workers were very professional and helpful, they even re-touched an area that was not originally included in the contract. Walter (the operation manager) was very responsive and willing to work with us and accommodate our needs. We...
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Really enjoyed working with Jenkins and the contractor. We had water damage from our leaking water tank and had to have hardwoods replaced and other work done. This was my first home project of this level, so I was nervous. They were very supportive and spent time explaining and answering all my questions....
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We started with this company because they were our insurance "preferred" company. They initially responded in a timely manner to assess the fire damage-after that, almost no communication. Took almost three weeks of repeated requests to get a temporary repair to an 8' hole in the garage wall. Two...
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Jenkins restoration were very professional in working with the insurance company. They took care of all the paperwork and the work was submitted to and approved by the insurance. The project manager was very responsive to asks. The downside was that the entire process was extremely slow, the people doing...
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Affiliations

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  • GuildQuality

More about Jenkins Restorations - Seattle

As a GuildQuality Guildmember, Jenkins Restorations - Seattle relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jenkins Restorations - Seattle in Seattle, WA; Bothell, WA; Redmond, WA; Bellevue, WA; Everett, WA; Kirkland, WA; Marysville, WA; Snohomish, WA; Edmonds, WA; Lynnwood, WA; and 76 other cities in Washington, Oregon, Texas and Oklahoma.

In this report, Jenkins Restorations - Seattle has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 497 out of 1,245 customers (40%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2021.

Jenkins Restorations - Seattle surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Jenkins Restorations - Seattle customer, and if Jenkins Restorations - Seattle completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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