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Jenkins Restorations - Seattle

148 ratings
22409 72nd Ave. S., Kent, WA 98032(206) 858-9101
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About this company

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Jenkins Restorations - Seattle

Since 1975 Jenkins Restorations has consistently delivered excellent service to those needing disaster recovery and property restoration. Whether dealing with water damage, fire damage and smoke removal, or mold remediation our goal is always to rebuild your property, renew your confidence, and restore your life. By focusing on our clients and operating with integrity, we have developed a reputation as a leader in our industry. We provide 24/7 emergency services, accurate estimates, and expertise in both designing, building, and remodeling. Our professionals will be there to clean up and repair damage to residential or commercial property and get you back up and running as soon as possible. When the job is finished, we’ve restored more than property: we’ve restored faith.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
5 Consecutive Great Reviews
2018 - See more

Types of work

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Water damage restoration (633)

Fire damage restoration (632)

Storm damage restoration (632)

Tree damage restoration (632)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Jenkins Restorations - Seattle

Review by

Quick response and efficient service! I hope I never need it again, but if I do I'd be happy to have Jenkins back!
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    • Jenkins Restorations - Seattle

    Review by

    The young woman who took care of this project showed up on time (the one time she thought she'd be late she called.) She knew how to use the equipment and managed to get a very large fan up the steps without damage to either the stairs or the fan! Also explained about how long it would take. Very happy with this.
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    • Jenkins Restorations - Seattle

    Review by

    Jenkins took an unacceptable 2 days to contact me, after being engaged by USAA to conduct water mitigation on a burst water tank. This was despite giving assurances to USAA that they were going to call me immediately.
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    • Jenkins Restorations - Seattle

    Review by

    The only observation I had is the furniture movers they used. When they moved the furniture out of the house, they didn't have enough people. They broke a leg on my sofa and scratched the floor.
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    • Jenkins Restorations - Seattle

    Review by

    Jeremy, the superintendent, was very responsive to all of my questions and he helped me through the process and broke it down for me. He made me feel comfortable with it. I felt like I was in good hands.
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    • Jenkins Restorations - Seattle

    Review by

    It took from July 25th until December to finish a job that should've been done in 3 weeks.
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    • Jenkins Restorations - Seattle

    Review by

    It was excellent service.
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    • Jenkins Restorations - Seattle

    Review by

    No one wants water damage, but if you get one I highly recommend Jenkins Restorations! I can not think of one bad thing to say about the employees or work done. We are 100% satisified with the work from start to finish.
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    • Jenkins Restorations - Seattle

    Review by

    I got unprofessional service from 2/3 of the people I talked to. It was about severe damage to my house. I had to beg for scheduling and figure out when people were coming. It took so long to do. Sometimes, they would ask to show up the day of, but, of course, I was work. All in all, it was chaotic.
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    • Jenkins Restorations - Seattle

    Review by

    Jenkins failed to complete the work as contracted, and I am very disappointed with the results They started work on 7/28/17, and have yet to complete the agreed upon repairs to my bathroom. The project manager, Jermey Young, seems unable to fulfill his commitments. I do not recommend either him or his firm.
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    Affiliations

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    • GuildQuality

    More about Jenkins Restorations - Seattle

    As a GuildQuality Guildmember, Jenkins Restorations - Seattle relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Jenkins Restorations - Seattle in Seattle, WA; Bothell, WA; Kirkland, WA; Bellevue, WA; Everett, WA; Marysville, WA; Snohomish, WA; Tacoma, WA; Redmond, WA; Puyallup, WA; and 65 other cities in Washington and Oklahoma.

    In this report, Jenkins Restorations - Seattle has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 245 out of 576 customers (43%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.

    Jenkins Restorations - Seattle surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Jenkins Restorations - Seattle customer, and if Jenkins Restorations - Seattle completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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