About this company
View allJL Exteriors, Inc
We want you, our client, to feel as if you are a part of our family! We will meet and exceed your expectations with quality work. We will keep up-to-date with the newest, best products. We train our crew on the latest techniques and installation of all the services we provide as well as safety guidelines, so we can focus on educating YOU with the best choices. Our crews are respectful, dependable, and punctual! After our clients, we feel quality service is our number one priority!
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Projects
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Comment on "Recognize Excellence"
Review by J T.
Response from JL Exteriors, Inc
We are very sorry if you feel you did not receive excellent service from our company(our expectation) and had to redo something, as we completed your project over a year ago and this is the first we have heard from you about this matter we would be more than happy to discuss this with you further and hopefully come to a resolution. Let us know what we can do for you. Thanks Tammy
Review by Ron B.
Response from JL Exteriors, Inc
It was a pleasure serving you.
Review by Dave D.
Response from JL Exteriors, Inc
We try our best at both and am sorry you feel that way, very sorry we did have a couple of bumps in the road on your 3 year project but all in all the finished product is still installed as it should be and I assume that a lot of owners in the association are more than happy with it.
Comment on "Area Of Satisfaction"
Comment on "Recognize Excellence"
Comment on "Area Of Satisfaction"
Comment on "Recognize Excellence"
Comment on "Area Of Satisfaction"
Affiliations
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More about JL Exteriors, Inc
As a GuildQuality Guildmember, JL Exteriors, Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of JL Exteriors, Inc in Lincoln, NE; Licoln, NE; Crete, NE; Lincoln,, NE; Raymond, NE; and Walton, NE.
In this report, JL Exteriors, Inc has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 25 out of 43 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
JL Exteriors, Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a JL Exteriors, Inc customer, and if JL Exteriors, Inc completed work for you after November of 2013 but you haven't yet received a survey, please let us know.
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