I would absolutely recommend Installers Now to friends. With so many houses in our neighborhood suffering hail damage, I have spoken to various friends who have had negative experiences with their roofing contractors. I only have positive things to say about our experience from beginning to end.
I very much appreciated how forthright Ben was when going through our insurance claims and evaluating what was critical to replace versus other things the insurance covered that did not necessarily need to be replaced (a flat roof section, for instance, that had a couple dents near the edge of the rubber but was otherwise undamaged and was not going to leak). It's clear that he is not chasing after money but wants to have his costumers satisfied with quality work.
Ben communicated throughout the process, working with me, checking in to verify all the details, and working with our insurance to help the claim run smoothly. He was on site at the beginning of the project and at various points throughout. It is clear that he has worked with his crews for a long time, and there is a lot of trust in them and the quality of their work. When Ben was not on site, his crew did an excellent job communicating with me if I had any questions.
At one point, Ben stopped by before the gutter crew showed up, and I was dealing with a flat tire on my car. (I'd run over a screw, most likely from various construction projects going on around our neighborhood.) Ben very kindly offered his help and repaired the tire for me! He probably save me a hundred bucks and the headache of bringing it in.
I cannot speak more highly of our experience working with Installers Now.
Have already recommended this company to many people.
Fast, friendly and courteous group of people.
Ben, Ivan and the crew were great. We had a perfectly smooth experience. The crew was professional and prompt. The roof was replaced and everything cleaned up before 4pm day of. The price was very reasonable for excellent work. It is so valuable to be able to trust the work will be done well and done right! Thank you!
They communicated well, did a good job, they cleaned up well, and were very friendly.
Installers did a great job, and my roof and gutters look amazing!
Not only does this crew do exceptional work, the crew that worked on our project were very considerate and polite. They were always smiling which to me makes me think that this company values them and takes care of them.
Ben was great to work with and the crew did an excellent job.
Ben at Installers Now was very thorough explaining the scope of the work and showed samples of all the materials that would be used. He was very professional and it was a pleasure working with him.