The mission of Infinity Restoration is to provide top-quality commercial and residential, insurance-related restorative services in the Maryland and the District of Columbia metropolitan areas. Most importantly, Infinity manages an ongoing comprehensive quality control program to maintain 100% customer satisfaction. The company's principal officers view each contract as an agreement, not between a business and its customer, but between partners that wish to create a close and mutually beneficial relationship. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Infinity Restoration, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Infinity Restoration, Inc. in Bowie, MD; Temple Hills, MD; Baltimore, MD; Uppr Marlboro, MD; Washington, DC; Ft Washington, MD; Waldorf, MD; Upper Marlboro, MD; Lanham, MD; Brandywine, MD; and 58 other cities in Maryland.
In this report, Infinity Restoration, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 35 out of 151 customers (23%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2019.
Infinity Restoration, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Infinity Restoration, Inc. customer, and if Infinity Restoration, Inc. completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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