Professional,
The workmanship, the cleanup after completion and the staff was so responsive.
Work proceeded as described, on time and we were kept appraised of progress. The whole process was seamless.
Consumer Reports states that the installer plays an important role in a new roofing job. Based on their recommendation, I went with Horisons as a Platinum installer. They responded to my initial request quickly and ensure the entire process went smoothly. I have a lot of confidence in their work and the backing of the Platinum Warranty.
Thank you for your outstanding work and service on installing a new roof, fascia, and soffit. You have a great and hard working crew coming everyday on time and doing fantastic job keeping everything safe and clean.
Pete, the owner, was very professional and provided great service. I would recommend this company.
I did a lot of research as an engineer and I was quite happy with the product and the workmanship.
The job was supervised properly and the crew was professional and courteous. I will highly recommend this company for roofing.
They did a great job and had exceptional service. The sales manager was very helpful.
Overall Experience - I had a great experience.
Additional Comments - I am and was very satisfied. I have a pretty good size house. They did the house, breezeway, and garage in 2 days. That is exceptional!
Straightforward quote, they worked hard and fast, and the roof was perfect.
I was very pleased with the service. The customer service was a one. I was not able to get on the roof to see the work for myself, but Noor and Santiago made me feel confident that the job was well done. I have no complaints.
Recognized Excellence - The man that came along with Noor was exceptional. His name may have been Peter. He was very friendly.
Likely To Refer - I really have no complaints about them, they really did a great job.
Quality Of Materials - It looks fine as far as I can see.
Recognized Excellence - Juan he was very kind and interesting and cared about our position for getting the roof put on.
Likely To Refer - very satisfied with the work.
Recognized Excellence - I would like to recognize the whole crew for exceptional service.
Recognized Excellence - Everyone was great, I was a little nervous in the beginning and didn't quite know when the project was going to begin but Pete helped me through that. Everything went as well as planned. I was quite impressed by the roofers, they came about 7:30 in the morning and were done by 7pm in the evening. They worked great together.
Communication - We had some trouble with communication. We had our roof and siding done. Some things didn't match up as expected but we have talked to them about this.
Employees & Subcontractors - I am happy with almost everyone.