They deserve more stars than 5 lol. The best group of people, the communication was amazing, any question I had was answered. The crew that worked on the roof kept me up to date throughout the whole process, and they were very efficient. The work was nothing short of amazing, and it was a pleasure to have them.
Let me start by saying, for us, we saw no need to go further than Sergio Mendes’ kiosk at the Summerville Saturday Market. It’s August 2026 and we planned on replacing our 21 year old roof this year and we’d walked up to other roofing company’s kiosks at this year’s Flowertown Festival so we began our research for potential roofers early this year. Literally, it took me all of two minutes of talking with Sergio to realize we need go no further; Hometown Roofing was THE ONE to go with.
Bar none, the best roofing company Sales Manager in my book. The other companies had good presentations and are no doubt good roofers but Sergio did something the others didn’t; he instilled the confidence and assurance that his was the roofing company for which I was searching. After the first two minutes, I was at put ease and listening—he spent five more minutes explaining how the Owens Corning shingles are constructed and the manner in which they would be installed. I’m no roofing expert; however, I came away knowing tons more than I knew before walking up to his kiosk…I was sold.
So much so that I made an appointment with him immediately and we hit him with a ton of questions which he answered at our home visit. Then, Sergio assessed the interior of our home and climbed into our attic and upper crawl space to determine if any roof sheeting needed to be replaced. By then, we were convinced he would leave no stone unturned. My wife, son, and chihuahua, took him in as one of the family! That’s how much of an impact he had on us and get this, the entire group of Hometown Roofing people are no less stellar. These dynamos are, no kidding, wholeheartedly committed to providing you nothing less than OUTSTANDING service overflowing with constant communication and concern. I predict that they will put you at ease…they did so for us! You may be facing handing over a huge amount of money for your investment and the team at Hometown Roofing, starting with Sergio Mendes, will assure you that you’ve invested your time and resources in the right roofing company and in the right roofing product.
Sergio presented us with several plates of different shingles and the DESIGNEye-Q Visualization Experience tool on the Owens Corning site allowed us to superimpose them onto a photo of our house to see how each one would look on our roof. The three quotes Sergio provided helped us pick the right one for our budget. The entire process of meeting, to scheduling, to installing, and finishing was seamless and done professionally. Sergio, himself availed himself after installation to guarantee us that everything was done correctly by climbing back on the roof to inspect it followed by a walk around the property with a keen eye and magnetic nail finder to assure us all debris was removed.
The manner in which the team at Hometown Roofing installed our roof left us feeling nothing but deep appreciation and certain assurance of their level of dedication to providing the highest level of customer service that culminates in, what I believe, is a solid position at the very top of the roofing company industry…our assessment: All the way to the right on the star scale!
Joe G. Summerville, SC
Personal service. Locally owned and run. Extremely knowledgeable and truly wanting what’s best for the customer.
I am extremely pleased with the roof replacement completed by Hometown Roofing Services. From the initial consultation through the completion of the project, the team was professional, courteous, and responsive. The work was completed as promised, the crew maintained a clean job site, and communication throughout the process was excellent. I especially appreciated their attention to detail and commitment to customer satisfaction. I would confidently recommend Hometown Roofing Services to anyone seeking quality workmanship and a reliable roofing contractor.
I am extremely likely to recommend as soon as I hear someone is looking to replace their roof.
Absolutely would recommend Hometown Roofing!
thorough, quick, hard working
Very professional
Very professional during quoting process. Explained the entire process as well as all warranties.
Very informative, Sergio is very polite. They keep you updated every moment.
All around great service.
Hard work from beginning to end on help with insurance and the job itself.
Sergio was so knowledgeable and explained everything so well. This was for my elderly parents. He was so patient and kind to them. Just a total professional and class act.
The quality of work was great... Super job... Pleasure doing business... Highly Recommend!!
From start to finish everything was done efficiently and with quality on the forefront
Very professional work and communication.
Its rare that I would say I would recommend a company to my family and friends and feel confident they would be taken care of, but that is the case here. The wife and I would not be recommending Hometown Roofing if I wasn't sure they'd be happy with the results too. From a Veteran to all active military and Veteran's ,I highly recommend Hometown Roofing (Kyle Weber) a super honest contractor . Ask for the Military discount and Kyle will take care of you . Also to anyone looking to replace/repair their roof I highly recommend you to consider Hometown Roofing as your top choice .You won't regret using Hometown Roofing Services LLC.,
The entire process was easy, no pressure, and friendly.
Great customer service and products. No pushy sales, straight to the issue and costs. Would recommend 100%
We highly recommend Hometown Roofing. They are a local company that worked hard to support us before, during and after our roof and some windows was damaged in a storm. They met with any inspectors, provided proper documentation to the insurance, helped maintain the tarp covering the hole, and supported us as it was a long process waiting on insurance. Once we got approval, they walked us through all the details of the contract so we fully understood the repairs needed on the roof and windows. They secured all the permits. Then they completed all the work efficiently. The work crews were very skilled, worked quickly and were respectful of our property.
We really felt taken care of and not just another client. Everyone was friendly and knowledgeable and made sure we were completely satisfied. They were successful!!
I highly will recommend to my friends and family
Excellent service in a timely fashion. Did no damage to plants and shubbry and left no roofing nails in yard. Roof looks great. Highly recommend Hometown Roofing.
Yes already have recommended Hometown Roofing to a friend and telling every one of my experience. I thought this kind of customer service did not exist anymore.. Hometown Roofing proved otherwise. Thank you for such a good experience because for a long time I was dreading to get my roof done.
Kyle has been a very wonderful, knowledgeable young man on top of his business and products. There doesn’t get any better….i can’t say enough about him and his company!
They were prompt and courteous. Kyle explained everything and was very helpful.
Kyle was always available for my questions.