After speaking with several trustworthy people who had roofs replaced, I have come to believe that only the most expensive option was given to me on my roofing, insulation and gutter project. Most people with whom I have spoken concerning the cost of these projects report the job was way overpriced and that i was duped - most possibly because I was an older single woman. When the project cost was presented, ($49,100 + for a 1 story, approx, 2100 sq ft home,) I was very shocked but no less expensive alternatives were offered. In addition, I wasn't told where air vents for the roof would be placed which was about 2/3 to 3/4 down on each outer side which changed the overall aesthetic of the beautiful multi-colored shingles. Also, I was informed that the insulation would be installed on Thursday but they didn't come until Friday which was only a minor inconvenience. Those things aside, workers arrived pretty much on time, were both friendly and efficient, the work done was of great quality and performed in an extremely accurate and promised time frame. Additionally, they did a good job cleaning up after themselves with few exceptions; some roofing nails found around the perimeter of house and in the driveway and gutter clips found in places that were harder to reach areas such as between shrubs/bushes. .
Too expensive
I was very happy with the company. They put on my roof a few years ago so that is how I knew I could trust them.
No, the tactics of the person managing the crews were not professional
I felt bullied by the high pressure sales technique utilized by your representative. I did not want to make the loan he suggested but I felt trapped by him. I deeply regret making that loan and agreeing to have the work done. I did not like the experience at all.
I would highly recommend this company!! Honestly I am blown away by every encounter I had from beginning to end. The process was seamless and effortless on my part and the work done turned out great!!! Thank you again!
I would be hard pressed to recommend Home Genius because of the issues I had communicating with them to resolve issues. It took two months to replace my window that was broken by the siding installer.
Everyone was very friendly polite and profresional
They did an excellent work, and they did a wonderful job cleaning up in a timely manner.
Extremely pushy salesman - couldn't get quote without being almost held hostage until saying yes. No way to assess value without getting other quotes.
There were several issues, which you will read about below - so you only get 3 stars.
They delivered on their promises
I appreciated the 12 step process of protecting your roof from leaking from the weather. The service was quick, but I watched the process-The workers were diligent and conscientious of their work. They did a very good clean up and my whole process of removing the old shingles, installing the weather proofing, the new roof, & clean up was done in one day. I was also surprised to see and learn about the ventilation channels that flow upward from the bottom of the roof, up under the shingles and out of the top of the new vent boxes on the top of the roof-these were installed on all sides of the roof! It helps keeps the roof & house dry and cooler in the summer!
Land the roofing materials on the tarps.
Professional atmosphere, excellent work, total cleanup.
Everyone was very easy to work with from the sales representative down to the installers.
start to finish it was a comfortable experience. work went great. supplies were on time.cleanup was fine. everyone we talked to were like old friends. great experience
The friendliness of everyone and how fast everything went