Everyone was very easy to work with from the sales representative down to the installers.

start to finish it was a comfortable experience. work went great. supplies were on time.cleanup was fine. everyone we talked to were like old friends. great experience

The friendliness of everyone and how fast everything went

The dumpster was left in the driveway for 6 days after the work was completed. The ‘project manager’ called the night before to advise the roof was to be put on the next day, and even asked if the number he called was also the number he could text for updates, I said yes. He never texted or called or anything. I had somebody else text and ask if the roof was done. I said yes. That’s it? That’s all the communication I get? What about the extra particle board? Did they use it? Where there any issues? Complete lack of customer service in my mind. Grab the money and get the **** out.

I was very pleased with the estimate process and then the communication from all members of the team. Very efficient from start to finish

Professional & Organized

Professional & Organized - This was a complete s*** show leaving damage to my home 🏡 nails all through my yard promises made but not kept

The warranty is worth the cost.

If the opportunity arises, I will definitely recommend Home Genius Exteriors.

Elliott, my salesperson was thorough, his presentation was good and he answered our questions displaying full knowledge of the product and options based on our requests.
Darren frequently checked on the installation and was transparent with his communications concerning the project.
The staff was diligent, the work flow was consistent and precautions were taken to protect the grounds and areas surrounding the project area.

Very pleased with the completed job and would definitely recommend this company to anyone.

I felt Home Genius Exteriors did a nice job. I see other roofs being done in my area and they do not come close to the job that I had done.

Terrible workmanship, sloppy on both tear offs . Damaged preexisting fascia, terrible installation of front gutter guards

No one onsite spoke English.

Sales person lied.

The entire crew was hardworking, even when the job lasted longer than predicted… 12 hours! It became awkward, however that none of them spoke English! They needed an outside electrical outlet and it was a challenge to communicate! That felt unfair to both homeowner and crew. At the very least, the crew should be given a sheet of paper with frequent questions that they could point at for the homeowner to read!

I was told the dumpster would be removed in the next day or two. I texted the project manager after several days and got no response. After 10 days, I called the dumpster company myself and ask them to remove it. It had blocked my driveway for 10 days and killed the grass under it.

Everything from scheduling to execution went as planned. The process was very efficient and they kept me informed.