I thought that they were very easy to work with. Their initial communication, technical layout, and pricing scheme were all easy to understand and clear. During the job itself, some of the project managers were a bit hard to reach, but I think that was just due to having a lot of projects going on at once. However, the job itself, which is the most important, seems to be professionally done. I like the way it looks, and everything went smoothly.

One of the windows was measured incorrectly and it took over a month for the new window to arrive. Also, we were not informed as to the arrival of a dumpster and the timing of the window installations. The dumpster sat in our driveway for over a month and I had to call to have it removed.

The scheduling was fast and the job was completed quickly. The installation crew was very efficient.

There are two things I would recommend in the winter months having your personnel work when it’s dark out was problematic for me. I was concerned for their safety, and I questioned the quality of work that could be done in the dark. The second thing is since it is winter, I expected that there would be a decrease in icicle formation on my roof since it is new and insulation was added. Not sure what the problem is.

After speaking with several trustworthy people who had roofs replaced, I have come to believe that only the most expensive option was given to me on my roofing, insulation and gutter project. Most people with whom I have spoken concerning the cost of these projects report the job was way overpriced and that i was duped - most possibly because I was an older single woman. When the project cost was presented, ($49,100 + for a 1 story, approx, 2100 sq ft home,) I was very shocked but no less expensive alternatives were offered. In addition, I wasn't told where air vents for the roof would be placed which was about 2/3 to 3/4 down on each outer side which changed the overall aesthetic of the beautiful multi-colored shingles. Also, I was informed that the insulation would be installed on Thursday but they didn't come until Friday which was only a minor inconvenience. Those things aside, workers arrived pretty much on time, were both friendly and efficient, the work done was of great quality and performed in an extremely accurate and promised time frame. Additionally, they did a good job cleaning up after themselves with few exceptions; some roofing nails found around the perimeter of house and in the driveway and gutter clips found in places that were harder to reach areas such as between shrubs/bushes. .

Too expensive

I was very happy with the company. They put on my roof a few years ago so that is how I knew I could trust them.

No, the tactics of the person managing the crews were not professional

I felt bullied by the high pressure sales technique utilized by your representative. I did not want to make the loan he suggested but I felt trapped by him. I deeply regret making that loan and agreeing to have the work done. I did not like the experience at all.

I would highly recommend this company!! Honestly I am blown away by every encounter I had from beginning to end. The process was seamless and effortless on my part and the work done turned out great!!! Thank you again!

I would be hard pressed to recommend Home Genius because of the issues I had communicating with them to resolve issues. It took two months to replace my window that was broken by the siding installer.

Everyone was very friendly polite and profresional

They did an excellent work, and they did a wonderful job cleaning up in a timely manner.

Extremely pushy salesman - couldn't get quote without being almost held hostage until saying yes. No way to assess value without getting other quotes.