From the inspection of my roof, through the presentation of options, and all the way through the actual roofing job, the company did a wonderful job with everything.
I’ve already told a lot of people about Home Genius. I’ll recommend them to a lot more people.
I am very satisfied with the outcome. My roof looks very nice. I had some hiccups with the salesman. I was told that the company does not subcontract even after I specifically asked him about it since I had a bad experience with another company that subcontracted. Financing was another glitch I had, I said I could only pay a max of so much and what he came up with was almost 2 times that. Some of the misunderstanding may have been my fault but I was steered in wrong direction. Also I was told that if I didn't take the price I was quoted that it would go up in price, I told him I had others coming for quotes later in the week and I felt pressured to take the deal. I felt it was a great product and warranty but still had my doubts.
Not done
I was very happy with the crews, how good they were, and how hard they worked.
Home Genius Exteriors - Pittsburgh was very thorough, fast, and they cleaned up well. However, they do owe me one small thing.
I haven't had the opportunity to get into my attic during a rainstorm to look for leaks ( not easy to do) but when someone came out to interview me after the work was done I pointed to a broken porch light and was told a gift card was to be sent. A month later nothing and things like this concerns me about the company. Also the salesman made a statement my attic fan was not needed and the new vents would correct this issue. I believe the fan runs more than with the old roof?
My project manager was non existent, I don't know if I got what I paid for or not, my gutter still isn't hanging correctly and nobody seems to care
After the project was completed and I signed off, your field rep and project manager did not answer their phones or reply back to my messages. This seems kind-of typical this day and age !!!
They were absolutely amazing. They got here in the morning and were done at four. That was the fastest I have ever seen a company complete a roof. The guys were very professional and amazing.
They did a great job
yes I would
We would recommend to others, but we felt it was a bit expensive.
The contractors arrived on time, got straight to work, took minimal breaks, completed the roof, cleaned up and were gone. My roof was completed in about seven hours.