I feel I was a bit misled about the Hartz Roofing crews. I was told that they have three crews. Turns out they don't have any crews. They subcontract whomever is available. If I had known this, I could have hired my crew directly and probably saved some money. However, I'm OK with how it turned out because I feel that I can go to Hartz with any warranty issues and that they will be resolved.