We recently had the pleasure of hiring Firehouse Roofing for a roofing project, and we are pleased with the outstanding service they provided. From start to finish, the entire experience was smooth, professional, and exceeded our expectations.When we initially called and had questions, we received a quick response from Mark Latham President of the company, who answered our questions and put us at ease.Alex Buchanan our sales consultant at Firehouse Roofing, demonstrated a high level of expertise and knowledge in his field. Alex took the time to thoroughly assess the condition of my roof and clearly explained the recommended solutions. Their attention to detail and commitment to quality craftsmanship were evident throughout the entire process. Prior to the roof install, another business had installed two hot water tanks in the attic where the vents coming through the roof needed to be sealed. We called Alex and he had one of their experienced professionals come out and seal the vents within a few hours at no charge. This was a load off of our minds because thunderstorms were predicted for the following day.The communication with the company was excellent. Alex and the staff at Firehouse Roofing were responsive, courteous, and kept us informed at every stage of the project. I appreciated their transparency regarding timelines, costs, and any potential challenges that might arise.The work itself was executed flawlessly. The Firehouse Roofing on-site supervisor assessed the attic prior to and after the roof installation. The roofing team was punctual, efficient, and displayed a remarkable level of professionalism. They worked diligently to ensure the project was completed on time, and the end result was nothing short of impressive. The quality of materials used and the precision in their installation are a testament to Firehouse Roofing's commitment to delivering top-notch service. In addition, Firehouse Roofing took care of scheduling the city’s inspection of the roof installation the following day.Furthermore, I was pleasantly surprised by how well they maintained a clean and organized work site. At the end of the project, the team ensured that the area was tidy and safe, which is a testament to their respect for the property and the client.In conclusion, I wholeheartedly recommend Firehouse Roofing for any roofing needs. Their exceptional service, skilled craftsmanship, and dedication to customer satisfaction make them stand out among the rest. Thank you to the entire team at Firehouse Roofing for a job well done! I will not hesitate to contact them for any future roofing projects and will gladly refer them to neighbors, friends and family.
I am very impressed with the quality of work done at my home.
Overall, it was a very good experience. We had some issues with the gutters, but Firehouse bent over backwards to resolve the issues to our satisfaction.
Firehouse roofing couldn’t have done a better job or been more helpful and professional. They are much more expensive than most all other roofing companies, but in this case, we got what we paid for.
Excellent experience from start to finish, top notch company!
Good company overall to work with; especially good with interacting with my insurance company.
A relatively faultless application and working experience...
Firehouse Roofing is the most professional group. I couldn't be more satisfied with the contract, the work, or the workers. It is so unusually to find a company with such high standards.
Tony was awesome. If we need any other work done we will be calling him.
I was extremely impressed with the warranty!
As a new owner, Firehouse stepped right in and resolved our issue.
Areas Of Satisfaction - Firehouse stepped in and resolved the issue immediately.
Second time I've used them for storm damage and was very happy both times. Recommended to several people and they all praised the work done.
Great job.