I had a great experience with all the departments. Excellent customer service.

Epic completed the job within the window given safely. Some Items that i noticed needed repair after roof down. Damage to eaves trough and gutter guards. some gaps remained after cedar shingle removal were fixed. they also fixed a missing fascia piece that blew off in high winds.

I shopped around extensively, and Epic was the company that presented the best protocol. They seemed to have everything, such as insurance. Everything was lined up properly and presented professionally.

I was very pleased with the professionalism that Epic Roofing provided. This started with an accurate, prompt and detailed estimate of the work. Allan Lambie, a Senior Estimator, helped me in selecting a colour by providing knowledgeable advice and also helped to explain the different packages that were quoted. As the work continued, he answered other questions regarding scheduling and operational processes that made me feel more comfortable. The other folks that I worked during the process were also very professional and answered any questions I had in a timely manner and with a high level of customer service. I would certainly recommend Epic Roofing to others in the future.

I would recommend the company because they did act professionally and provided good service.

Fast

They were very professional and efficient.

Sorry I wouldn’t recommend this company. We didn’t have a great experience.

Totally engaged and company is so efficient throughout the entire process. Excellent service and quality work. I would 100% recommend Epic Roofing and Exteriors.

Roof looks amazing and the whole process was super smooth

Overall the experience was good and I would recommend but making sure to be emphatic on th communication

They were communicative, professional and quick. No problems with the job.

Everyone through the entire process were great to work with. From cost estimate to completion, it was very fast, great results, and a couple last minute things were easily taken on. Those who were completing the work were all very nice, explained what was happening, and cleaned up everything from the work site.

I was attracted to their statement about quality, interaction, and follow-up. I was disappointed in all of these areas.

It has been fantastic experience with EPIC.

Very pleased with the whole process all of the crews were wonderful excellent detail work only suggestion clean up could be better

We will see in the spring.

I would highly recommend Epic Roofing & Exteriors LTD to a friend or neighbour

Excellent job from start to finish by entire Epic team.

Although the contract I signed was with Epic Roofing & Exteriors LTD a company called Yoab Roofing were the ones who did the actual re-shingling of my roof. There was a small section of my yard that was not cleaned up - nails and debris. I emailed a few concerns I had with the job and I was told that once an inspection was done they would get back to me. After several weeks Epic has not responded with any follow-up about the inspection. I would not recommend Epic Fail Roofing.

There are worse companies. There are opportunities to excel at all this stuff and do a bang-up job. It wasn't a big deal. There are opportunities that were missed, so I can't give them a 4-star rating.

They are easy to deal with and professional. They follow through with that they say they are going to do.

Did a great job!

I am happy with the work and the warranty of the product.

From the time I asked for a quote to replace my roof to the time they completed everything, working with Epic has been a truly pleasurable experience. I really appreciated the professionalism of everyone involved, the expertise of the installation crew and their attention to detail, and the quality workmanship. Everything was cleaned up to the point that you'd never know they were even there. I have a large roof footprint and with the quality of materials used I feel I received very good value. I also had an existing roof leaking problem and EPIC knew exactly where the cause was and fixed it while installing the new roof and made sure it would not happen again. I have truly come to trust EPIC with anything to do with my roof. I am very glad that I hired EPIC for my roofing job and highly recommend them to anyone else.