I have already referred a neighbor to Emerson Home Services.
EHS staff was very professional and got the job done. Cesar, EHS Representative, had a clear understanding of the process and how we should proceed. He communicated with the Inspector and was able to get the project completed on time. I highly recommend EHS and Cesar Martinez for any roofing project you might have.
Lillie & Mattie H
I've already recommended them to a few people. I believe they've already done it.
Emerson Home Services did good work on my project.
They do a wonderful job at getting everything done and the cleanup. The roof looks wonderful.
They do great work.
They did a great job on time no mess no worries
I am not only "likely to recommend", I will say they are the ONLY company I'd recommend for roof work. I had no idea where to start with this process, and they handled every bit of it for me. The initial inspection, dealing with insurance, making a claim, and performing the work. There wasn't a single part I wasn't pleased with. They exceeded all expectations.
I would not use Emerson Home Services again. However, would hire the person that he had to do work on porch and inside home and fencing.
It was good/fast at first, but then slowed down to a snail's pace. He was out of town a lot but did not tell me or communicate honestly as to what was going on with him/work and insurance company. He mostly would return my calls but had excuses about work issues.
Emerson Home Services is mainly interested in Roof jobs and that is their expertise.
Seems as though he hired another person to do all other work.
Was not satisfied with what I had to pay out of pocket.
Additional Comments - All good, these people are the best!
Areas Of Satisfaction - They met all of my expectations.
Areas Of Satisfaction - They met or exceeded my expectations in terms of communicating. They were very good at keeping me in the loop.
Areas Of Satisfaction - It was seanless! Austin took care of everything! All I had to do was pick the color.
Additional Comments - Cleaned up extremely well!
Highly recommend Emerson Services as they did a great job from start to finish. Lauren, Ron and DJ were exceptional in their respective duties and made us feel comfortable that the job would be done right and to our complete satisfaction.
Areas Of Satisfaction - Performed the job in a timely manner, communicated with me throughout the process, and coordinated all roof damage details with the insurance company so that I had to do very little.
Additional Comments - The personnel were all a pleasure to deal with. They did a great job from start to finish. Lauren, Ron and DJ were professional, thorough in their knowledge and eager to please.
Problem Resolution - There were no problems
Areas For Improvement - perfect work
Areas Of Satisfaction - All the work exceeded my expectations
I am likely to recommend Emerson Home Services to a friend because they were friendly, they listened to what I needed, and they were careful to get the work done that they agreed upon.
Additional Comments - I was overall pleased with the companies professionalism and how well they handled the project. I'm glad I got it done.
They are very professional and very good to work with.
Areas Of Satisfaction - They met my expectations in all areas. They did a very good job. They were very professional, and they took care of business. I felt good about the whole process.
Additional Comments - I felt the company was very professional. They were on time, and their communication was excellent! They did a great job. They did exactly what they were supposed to do. We had some issues with the chimney. I understood what was going on with it. Vaugn was the overseer. He had another guy come out named Greg. He was the contractor. He said I needed most of the chimney replaced because the person who worked on it before didn't use the correct materials. The insurance would not cover it since it was not due to weather conditions. I thought the price was a fair price. They did a very professional job. They really exceeded the project and material. He really knew what he was doing and what needed to be done, and he took care of it.
The owner, West, and Justin are outstanding. Their communication is amazing. They are prompt, diligent, and knowledgeable. Overall, they have amazing customer service.
Additional Comments - Everything was great! I'm happy with the work.
The service was great. The execution was great. I have no complaints.
Areas Of Satisfaction - Their communication exceeded my expectations.
Additional Comments - Luke and Peter were outstanding to work with.
Very pleased with all aspects of the project.....from.the very beginning to the end.
Ronald Shlyapochnik the Contractor has Excellent customer service, places the customer #1 priority....creates very caring environment while dealing..explaining what to expect at the end of the project. Delivered an Excellent job !!!
Expertise - Ronald Shlyapochnik extremely professional...listened to all my questions and concerns. I highly recommend his company
Contractor Knowledge - Knowledgeable of every aspect of the project
Additional Comments - Very pleased....and I highly recommend Emerson Home Services
Excellent job. Easy process.
Areas Of Satisfaction - Emerson Home Services met my expectations in terms of doing a great job, cleanliness, and keeping me informed.
Additional Comments - Cesar Martinez was the one to make all of this happen the way he did. You can tell he is organized and professional. He was a pleasure to do business with. As a matter of fact, we are going to do more business with them.