great
Tyler helped us from beginning to end and kept us very informed throughout the process.
Shingle color was given, then lost. Weeks passed by with delayed services after agreement. Wrong color shingles were installed.
Knowledgeable, professional, quality.
Yes, I have already
Yes!
From beginning to end Tyler and Rachel were amazing, we also had Mike involved and he was just as awesome.
Better informed with paperwork given had to ask for it
The value for what was done
Overall experience was not satisfying
The salesman was very knowledgeable and polite and answered all my questions, so I felt secure in my decisions. The crew that came to replace the roof, where pleasant and professional and did a superb job from start to finish.
It started off rough with no communication from our first rep for weeks. Once Ray took over it went better than I could have imagined. Great communication, laid out the plan and timeline and did everything he said he would. The quality seems to be great so far but Ray is the primary reason for 5 stars.
A+ service and attention to detail from beginning to end. High quality, good price, good financing, good discounts where applicable, worked with insurance company requirements. Good warranty.
Fast work and excellent attention to detail.
Communication was bad
Professionalism of the team
Carlos really sealed the deal. I felt he was honest, knowledgeable, and actually got up on the roof to have a look before he gave me the estimate. He didn't try to upsell me, and agreed to reuse my skylight. There was no pressure. The crew arrived a few days earlier than expected and were very professional. I appreciated the pictures sent to me showing the work done. All in all, I think Chappelle Roofing was the best choice for my roofing job.
The process was simple and quick. Jess was knowledgeable and clearly explained next steps and did a good job at keeping me informed.
Fast
I simply do not recommend any service providers.
The owner and owners wife and office personnel are not professional, do not operate accounts correctly and but the blame on the client. YOU provide a service and ensure you are doing your job correctly!!!
Absolutely, I have some business cards if anyone wants work done..
The most efficient company I have ever worked with. Very high quality work and priced fair
Yes took 4 week and is still not finish.
I cannot - Carlos was a train wreck. Communications were lacking and he was disorganized - he did not respond to calls in a timely manner.