About this company
Castlebuilt Homes
Castlebuilt Homes offers a unique experience in home building. We are a leader in thoughtful planning, progressive design and distinctive amenities. Brian is a builder with a gift for design. He personally will take you through the process of building your home, from designing the perfect plan, to choosing the best amenities for your individual lifestyle, to the final walkthrough before moving in to your Castlebuilt home. Show more
Castlebuilt Homes offers a unique experience in home building. We are a leader in thoughtful planning, progressive design and distinctive amenities. Brian is a builder with a gift for design. He personally will take you through the process of building your home, from designing the perfect plan, to choosing the best amenities for your individual lifestyle, to the final walkthrough before moving in to your Castlebuilt home.
Our company was founded on the idea of building and designing quality homes along with unique design. We are excited to bring to the market a home with unique design paired with progressive energy efficient building techniques. Our goal is to create a home that compliments the homeowners lifestyle, and one they are proud to own. The advantage to working with Castlebuilt Homes is the individualized attention you will receive during and after the building process. This can only be achieved dealing with a owner /operated Custom homebuilder. For that reason, at Castlebuilt Homes we take only a few projects a year. We do not gage our success by the number of homes we build, but rather by the successful completion of the ones we do.
Because of our commitment to the highest standards, and our determination to give our clients the personal attention they deserve, we can achieve results that exceed the industry standards and build a home that is truly a masterpiece. Hide
GuildQuality surveys
Customer satisfaction
Of 21 customers surveyed, 18 respondedReviews 15
Of 18 respondents, 15 left a reviewRecent reviews
Customer in Louisville, KY
Areas For Improvement
Areas For Improvement - Not one thing
Areas Of Satisfaction
Areas Of Satisfaction - The entire experience was great til,the finish
Lead Source
Lead Source - Thru friends and I saw their work first hand , beautiful work
Additional Comments
Additional Comments - I can't say enough about how happy I am , would reccomend them to any one looking for the best job !
Customer in Louisville, KY
Areas For Improvement
Areas For Improvement - The company fell short in framing.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the overall experience.
Lead Source
Lead Source - I heard about them through a sign.
Customer in Prospect, KY
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the overall quality of this job and the expertise Castlebuilt Homes provided with the design elements.
Lead Source
Lead Source - I heard about Castlebuilt Homes through Homearama.
Customer in Crestwood, KY
Problem Resolution
Problem Resolution - Brian has been good about getting back to us.
Clean & Safe
Clean & Safe - We purchased a built home.
Likely To Recommend
Likely To Recommend - We already have.
Areas For Improvement
Areas For Improvement - They fell short in the subcontractors for landscaping and the trim-work. Some of the trim-work we had to have people come back for. The granite guy was especially bad. They should get some better subcontractors.
Areas Of Satisfaction
Areas Of Satisfaction - The design planner is exceptional. He knows how to make it different. He has an excellent eye for design.
Lead Source
Lead Source - We kind of stumbled upon it. Our real estate agent found this house about 3/4 of the way through construction and walked us through. We fell in love with it.
Additional Comments
Additional Comments - Brian was excellent to work with, and we would build another home with him.
Customer in Louisville, KY
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with their creativity in design.
Lead Source
Lead Source - I heard about them through word of mouth.
Customer in Louisville, KY
Likely To Recommend
Likely To Recommend - I've had three different projects done by them.
Easier Than Expected
Easier Than Expected - It's the same or easier than I expected. Since I have done three projects with them, I expect exactly what I get.
Customer Suggestion
Customer Suggestion - I would recommend that he communicates with the person who is ultimately going to be the critical person in the project. He communicates with my wife effectively, and she is the decision-maker.
Additional Comments
Additional Comments - We have been very satisfied with the various projects he has done on our home.
Customer in Crestwood, KY
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied that Castlebuilt Homes communicated well and responded to every question promptly
Lead Source
Lead Source - I heard about Castlebuilt Homes through Homearama.
Additional Comments
Additional Comments - I have been very satisfied that we have used Castlebuilt Homes every time that we have needed to.
Customer in Goshen, KY
Areas For Improvement
Areas For Improvement - I don't think Castlebuilt Homes fell short of my expectations in any area; we got exactly what we expected.
Areas Of Satisfaction
Areas Of Satisfaction - I appreciated the fact that the owner, Brian, had a personal touch. He was very communicative and responsive and he would be available whenever we wanted to speak with him. The service that he personally provided that was great. Not only did Castlebuilt Homes provide us with a great product, but they also provided us with great service.
Lead Source
Lead Source - We went to Homearama in Louisville. We met with a number of builders there, one of which was Castlebuilt Homes. We met with Brian and we really liked the home he built there and our conversation with him.
Additional Comments
Additional Comments - At the end of the day we had a very trustworthy builder who provided a personal touch and delivered exactly what we were expecting.
Customer in Louisville, UT
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - They were very professional and the work was of a high quality. Any concerns we had were handled quickly and completely.
Lead Source
Lead Source - Relative
Customer in Prospect, KY
Areas Of Satisfaction
Areas Of Satisfaction - Anything that needed to be fixed or repaired, they took care of. The personal contact and relationship with the builder was very satisfying. I could always get ahold of him at any time. He was just helpful in general, in all aspects, from big things to little things. That's what I liked most about the experience.
Lead Source
Lead Source - We saw them at a home-o-rama. He'd built a house on a home-o-rama. That's how we first heard of him. We liked his house.
Customer in Louisville, KY
Areas For Improvement
Areas For Improvement - Nothing. Brian was a pleasure to work with.
Areas Of Satisfaction
Areas Of Satisfaction - I liked Brians unique perspective and creative ideas.
Lead Source
Lead Source - Stumbled upon a spec home of his.
Additional Comments
Additional Comments - Brians a good guy and delivered on all aspects of the items we discussed.
Customer in Simpsonville, KY
Areas For Improvement
Areas For Improvement - We were very pleased with all areas of Castlebuilt. No complaints.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was done as we talked about. Communication was great.
Lead Source
Lead Source - A relative of ours did a project with them.
Additional Comments
Additional Comments - Very professional. Always returned our calls. Was available to us at any time. All sub contractors were very professional and did great job. Have nothing negative to say our experience was very enjoyable. Good builder, Good person.
Customer in Louisville, KY
Areas For Improvement
Areas For Improvement - We thought Castlbuilt did a great job. The only thing we were not impressed with was the sod.
Areas Of Satisfaction
Areas Of Satisfaction - Castlebuilt did a great job with the trim design in the house. We get comments all the time.
Lead Source
Lead Source - We knew of them from Homearama and from his brother, who is in the flooring business.
Customer in Louisville, KY
Areas For Improvement
Areas For Improvement - Subsoil in lawn needed to be better
Areas Of Satisfaction
Areas Of Satisfaction - Communications and suggestions were the best
Lead Source
Lead Source - Saw a house they built in neighborhood
Customer in Goshen, KY
Areas For Improvement
Areas For Improvement - Some of the contractors retained by Castlebuilt did not adhere to the high standards of performance and provided extremely poor service. This was communicated to the leadership of the company who in turn responded in a highly professional manner.
Areas Of Satisfaction
Areas Of Satisfaction - The attention to detail and quality is one of the strongest characteristics of the company.
Lead Source
Lead Source - Homerama
Additional Comments
Additional Comments - Brian Arnold is highly professional and a true artist.
