Since 1995, Cleanup and Total Restoration has combined state-of-the-art technology with unparalleled customer service to deliver the highest quality, most professional and most efficient emergency restoration and reconstruction services in the region. With offices in Boise, McCall, Lewiston, Twin Falls and Payette, we provided a full range of cleanup and restoration services to communities throughout Idaho, Oregon, and Washington. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage & mold remediation (132)
Fire damage restoration (16)
Storm damage restoration (6)
Tree damage restoration (6)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, CTR - Cleanup and Total Restoration relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of CTR - Cleanup and Total Restoration in Boise, ID; Meridian, ID; Twin Falls, ID; Nampa, ID; Caldwell, ID; Lewiston, ID; Kuna, ID; Eagle, ID; Ontario, OR; Burley, ID; and 48 other cities in Washington, Idaho, Oregon, California, New Jersey, and 3 other states.
In this report, CTR - Cleanup and Total Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 123 out of 402 customers (31%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
CTR - Cleanup and Total Restoration surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a CTR - Cleanup and Total Restoration customer, and if CTR - Cleanup and Total Restoration completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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