C.S. Roofing, LLC
Customer feedback report for

C.S. Roofing, LLC

C.S. Roofing, LLC

In a small town known for its community spirit and the challenges posed by its seasonal weather, we have stood as a pillar of reliability and excellence since its foundation in 1992. Behind this trusted name is the story of Chris Swearengin, a visionary entrepreneur whose initials not only represent his name but also the cornerstone of his business philosophy: Customer Satisfaction. This dual significance has guided CS Roofing through decades of service, marking it as a leader in roofing, siding, and gutter solutions. Show more

In a small town known for its community spirit and the challenges posed by its seasonal weather, we have stood as a pillar of reliability and excellence since its foundation in 1992. Behind this trusted name is the story of Chris Swearengin, a visionary entrepreneur whose initials not only represent his name but also the cornerstone of his business philosophy: Customer Satisfaction. This dual significance has guided CS Roofing through decades of service, marking it as a leader in roofing, siding, and gutter solutions.

We started this journey with a clear vision: to provide the highest quality roofing services while ensuring complete customer satisfaction. We recognized early on that the key to success in the construction industry was not just superior craftsmanship but also a strong, trust-based relationship with clients. With a small but dedicated team, we set out to make a difference in his community, one roof at a time.

Our reputation quickly grew, fueled by stories of Chris's hands-on approach and his unwavering commitment to his clients' needs. Homeowners and businesses alike came to trust us for not just our efficiency and expertise, but for the transparency and personal attention they receive. As we expanded services to include siding and gutters, our portfolio of satisfied customers grew, each project a testament to their dedication to quality and service.

Innovation has been at the heart of our success. Under Chris's leadership, our company has embraced new technologies and methods, ensuring they offer the most advanced and efficient solutions to their clients. This forward-thinking approach led to the creation of Fixroof.com, an online platform that revolutionized how roofing services are accessed and delivered. With Fixroof.com, customers could easily request estimates, schedule services, and make informed decisions about their roofing needs, all from the comfort of their homes.

Fixroof.com became more than just a convenience; it was a symbol of our commitment to adapting to the needs of clients and staying ahead of industry trends. It underscored in our core values of transparency, accessibility, and customer satisfaction, making the process of roofing services as seamless and stress-free as possible.

Despite the challenges that have come our way, from economic shifts to the unpredictability of climate change, we have remained steadfast in their commitment to the community and their clients. The resilience is evident not only in the structures we’ve built and maintained but in their enduring relationships with customers and the local community. We have provided stable jobs, supported local initiatives, and remained a reliable source of advice and support for all things related to roofing, siding, and gutters.

As we look to the future, we do so with the confidence of a company that has not just survived but thrived through dedication to customer satisfaction and a commitment to excellence. Our vision has grown into a legacy that reaches beyond the roofs they've repaired or replaced. It's a legacy of community, innovation, and the unwavering belief that at the heart of every successful business is the satisfaction of the customers it serves. Our story is far from over, but it already stands as a beacon of what can be achieved when customer satisfaction drives every decision and action.
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This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 9 customers surveyed, 6 responded
Contractor Knowledge
C.S. Roofing, LLC was knowledgeable and helpful regarding my project.
100%
Professional & Organized
C.S. Roofing, LLC was professional and organized.
100%
Installation Crew
The C.S. Roofing, LLC installation crew was organized and professional.
100%
Clean & Safe
The job site is kept clean and safe.
100%
Problem Resolution
C.S. Roofing, LLC effectively addressed and resolved problems.
100%
Appointments & Meetings
C.S. Roofing, LLC showed up on time for appointments and meetings.
100%
Likely To Recommend
I am likely to recommend C.S. Roofing, LLC to a friend.
100%
Communication
C.S. Roofing, LLC communicated with me effectively.
83%

Of 9 customers surveyed, 6 responded What does this data mean?
Of 6 respondents, 6 left a review
5
4 of 4 would recommend
4
0
0
0
0
No rating
2
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of C.S. Roofing, LLC using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

C.S. Roofing, LLC

203 Development Drive,
Hillsdale, MI
http://www.csroofingcompany.com (855) 349-7663