Very professional, everything done very well, on time and non budget. No surprises.
Well, all was well unil they were paid, my mistake for the level of trust. A few key items have not been done, and an appointment to get them resolves was missed. Two more calls to re-schedule have been ignored. I have a vent hole sealed with fiberglass the birds are tearing up and two screens that need to be installed in the roof vents. Nothing big to do, but it isn't done. These items should have been completed the same week or two so we can move. What has been done is fine and I'm happy with that work quality. But being stood-up on a scheduled meeting and ignored on the remaining trivial items speaks volumes to me, not good ones either. We all have cell phones and the liek, there is ZERO reason to leave me high and dry on a meeting date. CALL, EMAIL..something to show discipline to get it done. So far, nothing except my effort to address the remaining issues.
I was highly satisfied with every aspect of our experience with Bone Dry Roofing! Excellent company!
I recommend Bone Dry to friends and family.
They were professional, did what they said, followed up on issues to my satisfaction.
The men who did the job, on the actual roof, seemed very good. The quality of the roof seems very good. My issues were more about the downspouts from the gutters that were put on and the followup from the sales representative who handled my calls.
The complete staff, and everyone in the Company, was very friendly, considerate and very good. They were people friendly.
It was an easy experience from getting the estimate to the roof completion. It was done quickly, but with high quality, and we were happy with our experience.
They saved my house.
Overall, I was very satisfied with the service. They were amazing with my insurance company. They did a great job communicating with my insurance company. Furthermore, they waited patiently for my insurance company to complete the job. Overall, they were very understanding and supportive.
A job well done will always receive referrals.
THEY DO A REALLY GOOD JOB
The estimate, the insurance investigation, materials research and installation were all executed professionally, keeping us informed along the way. Thank you for an excellent job.
Very organized - everything was well documented and communicated through the process. And they did a great job getting my insurance to pay for a new roof replacement while the other company I was working with did not bother.
While they were very knowledgeable and explained tings going in, and they were on the ball doing the work, I've since found something I need them to check out, I have contacted the guy I worked with twice by text and cannot get a response. His voicemail is full and he doesn't respond to texts. I've called the office and they said to just text him, well that's fruitless. So I'll be calling the main office again
great service
I purposely waited nearly a year to give a review. I originally had roof problems, first due to weather damage and then the poor work by two other companies - not Bone Dry. Bone Dry did a fantastic job; we were gone while the repair and new roof was installed, and they even sent us pictures of the progress! We have had absolutely no problems with our roof since Bone Dry replaced it (again, the previous roofer who also did a teardown and I had told to replace any wood, etc. that was needed, could not repair it). I waited almost a year before reviewing the work to see how it held up under wind, rain, snow (last season), leaves causing gutter overflow (they did not replace our gutters (relatively new) but the way they flashed the roof prevented any problems). I am completely satisfied and will put my name on this review. Thank you Bone Dry, Larry Sallans
Bone Dry did a good job and cleaned up pretty well when they finished.
I would certainly consider Bone Dry before using anyone else.
Great workmanship.
I tell everyone about Bone Dry Roofing!
A+ Company. You will not be disappointed!
I went with Bone Dry because of their recognition by Owens-Corning as a contractor of excellence and the transferable 50 year warranty.
Outstanding salesman, outstanding job. Fixed venting problems as well as the roof. Hard working, obviously experienced crew. Outstanding warranty. Expensive.
Everything was great from start to finish.