The entire experience we had with Boak & Sons from our initial meeting through the complete roof and gutter replacement was awesome. The company is extremely well run and their work crews are very professional. We would highly recommend them to anyone.

They did good work.

It took Boak & Sons 5 months to begin the work, possibly due to the pandemic. Then it took them 1 week to complete the work once they started.

I was more than pleased with the look of the finished project...it was better than I expected.

Not really.

The estimate was exactly in line with the end charge.

Fantastic workmanship and the crew was very professional.

They are an excellent company, and they have excellent service.

Yes, they kept to their estimate and schedule. Work continued without interruption other than a rain day until project was completed.

professional, knowledgeable, well-equipped staff

They did great work from beginning to end and I would highly recommend Boak & Sons!

Recognized Excellence

Recognized Excellence - The whole team was great!

Areas For Improvement

Areas For Improvement - I didn't see any that fell short.

Areas Of Satisfaction

Areas Of Satisfaction - The team was friendly and hard working, great work! Quality work and attention to detail very appreciated.

Additional Comments

Additional Comments - I would recommend Boak and Sons, very happy with their work!

Everyone at Boak & Sons is courteous and professional. From the first phone call to the installers completing their job. I would recommend them with glowing remarks.

Outcome of the job exceeded my expectations - definitely will hire them again and refer to a friend.

Areas Of Satisfaction

Areas Of Satisfaction - The actual installing of the flashing in the manner I requested.

Additional Comments

Additional Comments - I will definitely hire them again, installer was one of a kind, lucky to get him! The house is an older house and he tore out the old and replaced with new like I wanted. No one else around here does this.

Areas Of Satisfaction

Areas Of Satisfaction - The gutter installation met my expectations.

Types of work

Types of work - Added two roof turtle vents to existing roof.

Quality Of Materials

Quality Of Materials - Perfectly matched existing shingles.

Expertise

Expertise - Best in the business in our area!

They were very professional. They were friendly and helpful through the difficulty of getting materials. There was a shortage of materials from the warehouse because of COVID. They were persistent, and they did excellent work for us.

Recognized Excellence

Recognized Excellence - Bill Green, the sales, and the follow-up were exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Additional Comments

Additional Comments - The place looks great! We are getting a lot of compliments on it. We are glad that we don't have to worry about it anymore.

Recognized Excellence

Recognized Excellence - I would like to recognize Bill, my salesperson.

Areas Of Satisfaction

Areas Of Satisfaction - Their customer service was great. If I had an issues, they were prompt at getting out and fixing it.

Always excellent and courteous service!!!!

I couldn't expect anything more from a company from beginning to end. They are everything you could have expected from a big company.

Professional & Organized

Professional & Organized - Boak & Sons, Inc. was very professional and organized.

Sales Knowledge

Sales Knowledge - I wish I could put more than 5 stars.

Recognized Excellence

Recognized Excellence - I would like to recognize Bill Green. He was the 1st gentlemen to come out and represent the company. My lawyer referred them. When he came out he was so kind, patient, and soft-spoken. I didn't really want my dad to know what was going on. He reassured me I was in good hands. Bill Green is one of the best aspects of the company.

Areas For Improvement

Areas For Improvement - They didn't fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - In all areas they exceeded.

Additional Comments

Additional Comments - The company in general they are good and they give back to the community. It is how you make good sales, word of mouth reputation, and workmanship. It was truly a God-given intervention cause he brought it to me. I am a person of Faith.

Recognized Excellence

Recognized Excellence - I would like to recognize the foreman for his exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Everything is excellent.

Additional Comments

Additional Comments - Anyone who chooses Boak is doing the right thing.

They met all my expectations. I think they did a fantastic job. I have used them for years!

Areas Of Satisfaction

Areas Of Satisfaction - I am the most satisfied with the quality of the materials and the work. It looks and works great.

Recognized Excellence

Recognized Excellence - The foramen managed it incredibly well. The crew worked hard and they all did an excellent job.

Recognized Excellence

Recognized Excellence - The project manager did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - They met all my expectations.

Additional Comments

Additional Comments - I think they did a fantastic job. I have used them for years!

Boak & Sons, Inc. were very nice and did a wonderful job!

Recognized Excellence

Recognized Excellence - They were all very good. They were all very nice and explained everything to me if I had any questions. The salesperson was wonderful when he came out to our house for the estimate and the workers were all good.

Areas Of Satisfaction

Areas Of Satisfaction - They did a wonderful job on the whole thing!

Additional Comments

Additional Comments - I've already recommended them to two other people! I was very impressed that they replaced some of our boards. I am happy with the whole thing. Our siding looks beautiful. We have had a lot of compliments on it!

Boak and Sons is a professional company that you can count on to do the job right!

Recognized Excellence

Recognized Excellence - Sam Boak has well trained staff who all are responsible for their work.

Additional Comments

Additional Comments - I have spent will over $600,000 with Boak and Sons over the past years and will continue to use them in the future.

What we had in mind from speaking to other companies that the work needed to be for the roof was in line with the estimator had said. We know they have been in the community for a long time so that covered another part of the trust issue. The entire team was very orderly. It wasn't like they were are missing a guy. We have a very large house. They worked for a full part of one day and a portion of the next to complete it. They worked on time and did an excellent job. The crew cleaned up the area, and we couldn't even tell a crew was there. Some of their equipment, such as lifts, you can tell the company stood behind the crew. They wanted to help the crew work as efficiently and fast as possible. We ended up boarding our dogs for only 2 days! We were very happy with the crew and their politeness. They did a wonderful job!

Recognized Excellence

Recognized Excellence - We don't remember the name of the foreman for the job. Not only did he take the breaks, he kept the fellas working and made sure we had a safe exit while they were working. He was extremely polite. My husband was very happy with the communication from the foreman and himself.

Additional Comments

Additional Comments - We will have them do more work because of the quality of the roofing. Moving forward with gutters, siding, and insulation, we want to have the best job done. We feel that when we are ready to make that decision it will be with Boak!

The job looks beautiful! They cleaned up superb! I think my landscape looks better now before they started the job.

Areas Of Satisfaction

Areas Of Satisfaction - The crew was the most satisfying.

Current Referrals

Current Referrals - I told all my neighbors and friends.

Recognized Excellence

Recognized Excellence - Chris was great!

Clean

Clean - It was cleaner than when they came.

Communication

Communication - My wife was very happy well. They would communicate with her more and then me.

Problem Resolution

Problem Resolution - There were no problems.

Sales Knowledge

Sales Knowledge - He helped us with picking the colors.

Recognized Excellence

Recognized Excellence - Chris and Bill provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They are not pushy salespeople. They would state what the price is. They were not trying to make us hurry up and sign. It was, "Here's your price. We appreciate the opportunity." My wife really liked that. Everyone else was pushy with their estimates.