Best Chouce is a very good company that did good work.

There were issues that we had to repeatedly call about. It was fixed to our satisfaction in the end but disappointing that on several occasions we were told they were coming out to fix and never showed and we never got a phone call to reschedule. We would have to call. Not great customer service.

I have actually already recommended to a neighbor who asked about our experience.

Best Choice Roofing provided good service, fast delivery, and a quality product.

Had a roof leak. Representative tried, recommended potential fixes. Cost $2500 and still had leak. Work ok but did not solve problem. Another company came, located exact spot fixed and only charged for visit.

Our sales rep, Jamie Gill, ended up costing me $8k out of pocket after assuring me it would cost nothing.

We are very unhappy with our sales member, Jaime Gill. We spent an inordinate amount of time with her going over the roof AND gutters and she wrote up a contract. The contract was higher than three other companies but because she took the time with us we chose her. Unbeknownst to us, she left the gutters out of the contract and we paid a very large amount for just a roof.

You are not a local company, so service comes from afar and is not immediate. I was not favorably impressed by the overall look of the finished product. The gutter guards were left very haphazardly replaced. That left everything looking half done, even if it wasn't.

Great experience mice costumer service

Did a good job

This was the third time that my business partner and I had used Best Choice for roof repair as they had replaced both our residential homes in the past.
It was a pleasant experience prior but this time not so great.
Our sales representative was Jamie. At first, everything seemed on track. I feel as soon as the sale was in motion that she was not as interested in completing the process. I had to end up calling to find out details of when my roof would be replaced and basically had to follow up on my own. Jamie failed to return my calls and I was very disappointed and discouraged as we had not had this happen in the past.
I had a good experience with the lady at the main office and the accounting lady to settle our bill, they both helped complete the process . I had absolutely no follow up from Jamie which was not good customer service.

Overall we would prob not go with this company again. Very unhappy about the amount of debris in my attic and the nails in my yard (one in which I stepped on). This could have been avoided with better communication. We could have been told ahead of time there would be that much debris and covered up our things in the attic and looked for nails on the ground. We were told that we could get additional reimbursement for upgrades that were standard with the company, but would be considered extra by our insurance company. We were told that would be handled after the install. That has not been done and we have asked several times about it. Very disappointing.