The whole process from start to finish went without issues, and we appreciated all the feedback we received on what we actually needed before the work started, and the availability of their personnel for questions during the project.
Nick made the whole process effortless. He was knowledgeable and helpful every step of the way! We had a roof replaced by another company at our old house 10 years ago and this experience was 100% better all the way around!
AYS provided excellent communication; our roofing and siding projects went smoothly; a supervisor was on the site each day; the crews did a great job; we love the results!
One of the reasons I selected At Your Service was due to your salesperson Tierry. I met with 4 representatives from 4 roofing companies and I found Tierry to be the best combination of knowledgeable and responsive to my concerns and questions without being pushy.
The job took 9 weeks for completion for a small project.
Professional and helpful throughout the process both in working with insurance and on site work.
I have found over 100+ nails on my property and driveway. I feel as though there could have been more attention to detail when it came to sweeping the property for nails.
I had at least two shingles pieces that had blown off my roof at some point and I had no less than six different different roofing contractors. Stop and ask me to consider them to fix it. I chose AYS for a few different reasons 1. The overall professional appearance. 2. The fact that you have a brick and mortar office in my town.
3. Probably the most important of the three the level of knowledge and honesty Fred exhibited at the time of the estimate.
You were recommended so I chose AYS over some other less expensive bids.
Presentation was great.
Roof seemed to go on ok but I saw later that there were some flashing/ fascia issues that were not visible until the original gutter guards were removed..I would have preferred that these issues were discussed / remediated before the new roof went on.
Gutter experience was very disappointing.in my opinion, the work was not professional and there were multiple visits to fix concerns. At this time, I am trusting that it will survive the snow and ice over the coming seasons.
Everything started off very well with a consult and quote on the roof, but that changed very quickly once the contract was actually signed.
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The roof came out beautiful. The workers were very efficient and cleaned up well.
At your service Roofing was very friendly and punctual. I was notified of all changes and updates, and the project was completed in a timely manner.
I was very impressed with Deliah Carringer. She is knowledgeable, responsive, and very professional. I highly recommend her.
Everyone at AYSR is a qualified and well trained addition their team. Our experience has been outstanding.
Detail provided throughout the process and professionalism displayed by the team
Highly Knowledgable and respectful. Work was done correctly and quickly. Fred and Nolan made working with my insurance easy and worry free. I would recommend At Your Service Roofing to anyone who is looking for a trustworthy contractor
The supervisor and crew were very polite and professional. The clean up was done very well and the crew was very considerate of our property. We highly recommend At Your Service Roofing.
Frederick did a thorough job of documenting the damage, and was helpful in coordinating with insurance
The whole process was smooth, from sales to installation. Every member of this company was professional and polite! The team worked with my insurance and made the process a breeze for my busy chaotic self!
They kept the job site extremely clean and worked quickly.
The entire experience, front to back, was excellent. AYS clearly had experience dealing with insurance companies, particularly State Farm, and stayed the course all the way through the claim process. All documentation was honest and detailed. They were patient to get paid (thanks to multiple delays getting insurance money through our mortgage holder), showed up on time the day of the installation, knocked out all the work in a day, and followed up later to make sure we were satisfied. I will recommend them to every single person I know who needs a roof.
I tell everyone about AYS! Great people, great work, great quality. All around wonderful!
At Your Service Roofing and Remodeling provided excellent service.
The staff and crew who came out to do the work were fantastic. They cleaned up and did a good job.