You were recommended so I chose AYS over some other less expensive bids.
Presentation was great.
Roof seemed to go on ok but I saw later that there were some flashing/ fascia issues that were not visible until the original gutter guards were removed..I would have preferred that these issues were discussed / remediated before the new roof went on.
Gutter experience was very disappointing.in my opinion, the work was not professional and there were multiple visits to fix concerns. At this time, I am trusting that it will survive the snow and ice over the coming seasons.
Everything started off very well with a consult and quote on the roof, but that changed very quickly once the contract was actually signed.
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The roof came out beautiful. The workers were very efficient and cleaned up well.
At your service Roofing was very friendly and punctual. I was notified of all changes and updates, and the project was completed in a timely manner.
I was very impressed with Deliah Carringer. She is knowledgeable, responsive, and very professional. I highly recommend her.
Everyone at AYSR is a qualified and well trained addition their team. Our experience has been outstanding.
Detail provided throughout the process and professionalism displayed by the team
Highly Knowledgable and respectful. Work was done correctly and quickly. Fred and Nolan made working with my insurance easy and worry free. I would recommend At Your Service Roofing to anyone who is looking for a trustworthy contractor
The supervisor and crew were very polite and professional. The clean up was done very well and the crew was very considerate of our property. We highly recommend At Your Service Roofing.
Frederick did a thorough job of documenting the damage, and was helpful in coordinating with insurance
The whole process was smooth, from sales to installation. Every member of this company was professional and polite! The team worked with my insurance and made the process a breeze for my busy chaotic self!
They kept the job site extremely clean and worked quickly.
The entire experience, front to back, was excellent. AYS clearly had experience dealing with insurance companies, particularly State Farm, and stayed the course all the way through the claim process. All documentation was honest and detailed. They were patient to get paid (thanks to multiple delays getting insurance money through our mortgage holder), showed up on time the day of the installation, knocked out all the work in a day, and followed up later to make sure we were satisfied. I will recommend them to every single person I know who needs a roof.
I tell everyone about AYS! Great people, great work, great quality. All around wonderful!
At Your Service Roofing and Remodeling provided excellent service.
The staff and crew who came out to do the work were fantastic. They cleaned up and did a good job.
Nice crew and company.Took care of everything end to end. No hassle.
They did precisely what they promised to do and they did it well. We are surprisingly satisfied. Our experience with some former contractors had been very disappointing and frustrating. At Your Service was a very pleasant surprise.
They were wonderful. The roof is beautiful and has enhanced the value of my home by appearance alone. I am very, very happy.
At Your Service Roofing is a top-notch outfit. Excellent communication, great with our insurance company, great workmanship, excellent on site team, complete and comprehensive clean up. When they left it was as if they were never there. Can't recommend them enough.
They could do better at cleaning up.
I highly recommend them. They have the best customer service in northern Kentucky.
Michelle was exceptionally thorough and personable, and assured us that everything would work out with insurance. The on site manager came out three different times to make sure there were no nails or screws in the yard to possibly injure my kids.
They did a real good job and I real happy with it.