Log in Get started
Back

American Restoration-NC

16 ratings
930 Wendover Heights Drive, Shelby, NC 28150(704) 482-7586
Overview Reviews
Share Add feedback

About this company

View all

American Restoration-NC

Since 1971, American Restoration has served western North Carolina and upstate South Carolina as the region’s disaster specialists in fire, water, storm and environmental damage cleanup. It is our first priority, in your time of need, to guide you through the restoration process. Our next priority is to return your life or business operations back to normal. More

Most helpful reviews

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
American Restoration-NC

Review by

Personally I would not recommend this company unless you have no other options available.
Mark as helpful
    • American Restoration-NC

    Review by

    They did a phenomenal job.
    Mark as helpful
    • American Restoration-NC

    Review by

    We found that our experience was that they had a very slow response to restoration and I had a very difficult time getting the project manager to call me back and let me know what was going on when there were delays. The water mitigation was not a negative experience and they got that done relatively...
    Mark as helpful
    • American Restoration-NC

    Review by

    The gentleman explained the process required to complete the repair. He left me a telephone number if I had any questions regarding the repair after he had left my home.
    Mark as helpful
    • American Restoration-NC

    Review by

    The initial contractor meeting was great and informative. The shampoo was the best part of the services completed. However, I was not impressed with the missed appointments w/ the painters. And the fact that you can still see the stains from the water damage from the one coat of paint applied, does not...
    Mark as helpful
    • American Restoration-NC

    Review by

    I thought they were doing a good job in the beginning, but they didn't end up doing what they said they would. A guy came out and told me they would come back out to complete things, but they haven't came back. I was very disappointed.
    Mark as helpful
    • American Restoration-NC

    Review by

    American Restoration employees and staff were courteous and helpful every step of the process. Our house flooded which was very traumatic and they did everything possible to make the process go smooth.
    Mark as helpful
    • More reviews & comments

    Flag this review

    Please give us a little more information:

    The review contains misspellings or improper grammar.

    The review contains objectionable language.

    Something else:

    Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.