We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Alexander Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Alexander Home Improvement in Rockville Ctr, NY; Massapequa, NY; Woodmere, NY; Syosset, NY; Island Park, NY; Hicksville, NY; Bethpage, NY; Deer Park, NY; East Meadow, NY; Glen Head, NY; and 5 other cities in New York.
In this report, Alexander Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in April 2019. In that time, 11 out of 18 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
Alexander Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Alexander Home Improvement customer, and if Alexander Home Improvement completed work for you after April of 2019 but you haven't yet received a survey, please let us know.
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