Jessica and her team in the office were fantastic. They stood behind the work and took care of issues as they arose.

We had a very bad experience when Ace sent an inexperienced crew and site supervisor for a roof replacement with medium complexity. After the project was completed we identified many defects, including improperly installed flashing that resulted in a leak after the first precipitation event. We requested a refund but Ace agreed to replace the entire roof again. I insisted that they send a different crew that had the knowledge and experience for the job. They sent in a more qualified crew and replaced the defective roof. We were satisfied with the second roof replacement, but unfortunately this experience caused us significant stress and anxiety. What should have been a weeklong project turned into a major frustration for us that lasted several months. For that reason we would not recommend Ace to anybody for a residential roof replacement.

Ace Roofing exceeding our expectations in all areas. From our initial meeting with Danny Sartain all the way until the dumpster was removed from our property, Ace was an amazing company to work with. They were respectful, punctual, professional, and they even went to bat for us with our insurance company. It took them one day to remove and replace the roof and the cleanup was unbelievable. With the exception of the new roof, it didn’t look like anyone had been here.
I would highly recommend Ace Roofing to anyone in the market for a new roof.

They are all hardworking

Great job! Danny Surtain was great to work with.

perfectly satisfied

We appreciated that everything was done professionally and explained all the details and process. Another company wanted us to sign off without even receiving a quote so they could then take over with our insurance company. Ace Roofing explained all the different options, what we had on our home and why it was important. If anything was needed in addition to our insurance claim Ace worked directly with our insurance company to make sure we were taken care of.

Ace Roofing promptly responded to my initial inquiry. They thoroughly answered all of my questions. My new roof was installed shortly after I initially contacted them. The quality of the work was superb and they maintained a clean work site. I couldn't be happier!

The crew from ACE Roofing was very helpful and knowledgeable on what was needed to make sure the roof was repaired correctly.

ACE Roofing did a great job removing the old roof and installing our new roof on several building at our motel in West Yellowstone, MT. During the course of the roofing project, we decided to have new gables and three secure attic access doors installed and they were able to quickly add and complete this project too! We will continue to use ACE Roofing for all future roofing and siding projects.

Extremely cooperative on all fronts of the job: Office, Billing, Field, Contact people for proposal etc etc: Office staff was very helpful and field personnel were very courteous, professional and attentive to our concerns and appreciated any questions we had. Billing personnel were very helpful in resubmitting any and all bills. Very easy to work with.

From the start of the process, Keaton was great to work with. He presented our options and took care of communicating with the insurance company after the claim was filed. The crew that removed/installed the new roofing was on time and worked relentlessly. Mike oversaw the project and made sure there were no issues. Overall everyone we dealt with from ACE were great.

Great company with amazing staff. Very family oriented and the teams work really well together. They are punctual, professional, and do quality work. Our roof was missing some sheeting and rather than roof over top and look the other way ( like the previous company) they stopped the project to call us, discuss options, and then did the right work to correct the issue. They kept their timelines, communicated updates, and finished the job. The neighbors were amazing and impressed with their hard work and outcomes and asked for referrals. Overall amazing experience with this company and would/have recommended them to others.

Ace roofing was very responsive and helpful in general, but there seemed to be a disconnect between the sales team who wanted to push the job in and out asap, and the installers who knew it was too cold to do the work. Result was me calling them over and over to fix shingles coming undone and dealing with water damage... I appreciate them making things right, but shouldn't have been necessary.