They were timely and diligent.
Lack of communication, even did not have updated billing as someone called stating I owed a balance without making sure in the first place
Contractors hired through Accent did a great job. Business dealings with Accent, Project Management, communication poor to middling.
This is the first time that I have had any interaction with a restoration company, but if all restoration companies are as through and willing to go above and beyond then I would say to anyone "use Accent Property Restoration."
Overall, the work was acceptable. However, the process was not.
They were too slow to get the job started. There was a misunderstanding with my insurance company and the job took too long to be completed.
Great company to work with. Highly skilled technicians, know their craft very well. Project done in a timely manner. All workers were pleasant and cleaned up after the work was completed.
The work took two months longer then it should have. The program manager assigned to my house lied, miscommunicated, and made false promises that the company was never able to go through with. Nearly fired the company regardless if the work was finished or not.
Their professionalism and attention to detail were excellent. I would definitely recommend them.
Derek's team was extremely knowledgeable and addressed all of my concerns.
Area Of Satisfaction - The restoration project manager, Rich, has been responsive.