The initial touchpoints were phenomenal. As the work came down the pipe regarding scheduling, communication, and any concerns, I got ghosted and was promised things.
I had a concern two months ago, and I just got the people back today at my house.
When they are selling the product, they do a very good job of selling it, but once they have your initial money, they drop off.
They were very efficient and good to deal with in every way.
AM Roofing was great.
I will recommend AM to anyone I know who needs roofing job!
First class from start to finish. Honestly could be happier with their service.
I would highly recommend AM Roofing
The crew that completed the project were very professional and meticulous cleaning everything as they went and double checking the driveway and yard for stray nails
Excellent job
Prompess
If someone wants to use this company, the materials will be good, and the workers will be good. However, you will have to continually follow up with them to make sure you are getting what was agreed upon in the contract.
Was impressed with the on-site estimate and Mr. Moran Mckenzie's inspection of the roof to be replaced and the various options available to complete the project. It was a pleasure doing business with this firm. Had several follow-up calls to keep us posted on the progress..
They were on time, worked efficiently, and cleaned up very well. My neighbors were impressed. They explained the different materials, and how it was different from the old tar and paper ones. Everything has worked out beautiful.
Stay Away.
I would recommend AM Roofing to a friend If it wasn't with Cory. Even though I had a bad experience with the guy who took our application, it was not their fault. The rest still dong great with job.
I was disappointed in the mess they left at the job site. I would have expected nails, but I didn't expect caulking tubes and paper flying everywhere. That was the only problem I had with them. Otherwise, they were fine.
The insulation guys nailed it, and they did a dynamite job. I would definitely hire them again. The roofing guys, the actual roofers, did an amazing job. Too bad that there was a lack of communication from our sales to actually what was put on our roof. I got a brand-new roof, eave spouts, soffit and fascia. They left the old the drip ends up there which was galvanized, and it stuck out. I was told at one point it was not their problem. Then they decided to fix it because it was their issue. We were told everything was to be changed, and they ripped up the shingles, and it stood out like a sore thump. The soffit and fascia people I will not hire again. The eaves were crooked, and we put a level up there, and he didn't know how to use it. I would never use them again. He talked down to me like I was stupid. There was a lack of communication. They were insane, and I am very sad. I would never recommend them, and they should fire them and never used them again. It was the worse customer service ever. The roofers were kind, and when I said stop because there is an issue, they did. They didn't know we were having soffit and fascia put on, they just thought it was the roof. There were three Jamaican gentlemen. They were dynamite, and they had manners. There was a Russian guy too. He came back and did what was to be done with the flashing, and he did a dynamite job. Jason and Adam did a great job. Adam was the gentleman who was down on his belly on the tightest spaces and the crappiest job ever, and he nailed it. I was super happy with both of them. They cleaned it out, vacuumed, and talked to me through it. They are champs. AM Roofing could learn a lot if they talked to those two guys and the Russian guy, he was specialist. If they could guaranty those three guys, I would use them. If other use AM Roofing, I would ask for those same three guys.
Very professional Company..
I already have recommended them. We talk them up anytime we hear anyone discussing roofing. We were so beyond satisfied.
It was awesome. It was super professional from start to finish.
I would just say that the start of the project was really great. We felt that they cared about the project and they communicated. When it came to the roof being done, there was miscommunication. I had to reach out to the project manager, who assured me that they care about the job. There were some things that I wasn't satisfied about. Overall, it was a good experience, but the communication between sales, reception, and project management seems to be disconnected to some degree. It was up to me to followup and ask certain questions. The end of the project is great. We love the roof. The schedule was all over the place. They should have better communication between sales, receptions, and project management. They should follow through.
They gave excellent service
The service was good. The price was a little high but the work was done well. They cleaned up good.
Great product and great workers, but mediocre communication.
I found them very easy to work with. They are very professional, polite, and helpful. I didn't have a lot of experience in Canada, and they explained everything thoroughly to me.
We were very satisfied with the work done. The crew was professional, very hard working, and did a great job keeping the yard and property safe and clean.