The roof singles appear to be very high quality and have stood up against heavy rain so far with no leaking. The roofers did a great job with the installation. Other contractors that have worked at my house have complemented the new roof. Don, Brian and the rest of the 800 New Look were all great to work with.
Areas Of Satisfaction - The job was done right and it didn't rain. Everything was good.
Recognized Excellence - Brian and Jason were very good.
Malisa really went to bat for us with our insurance company.We were happy with the work and the price.We will definitely recommend to others.
Areas Of Satisfaction - Overall the project came out ok. They took too long and it was drawn out way to long. It should have been taken care of more quickly.
New Look was very professional and thorough. They did what they said they would do in a timely manner. We are very happy with the workmanship and the people that we dealt with from their company.
Areas Of Satisfaction - They did a lot of different things. All of the work overall was great, thorough, and it appears to be of good quality.
Current Referrals - I've recommended them to about 3 different people and they are already using them now.
Recognized Excellence - I would like to recognize the sales team. I also dealt with the in house accounting people; they were able to get back to me with answers to my questions quickly.
Areas Of Satisfaction - 800 New Look did a great job.
Recognized Excellence - Brian was very good.
Areas Of Satisfaction - The finished product is great. The house looks wonderful
Areas Of Satisfaction - There employees are wonderful to work with.
Recognized Excellence - Mellisa was wonderful along with Kurt and there newest employee Mike. Great people all around! Bill too!
As far as we are concerned, everything turned out how they said it would. They got a hold of us, took care of everything 100%, and we were well satisfied when it was done. We would certainly recommend them to anybody.
Likely To Recommend - We have already recommended 800 New Look to a friend. As far as we are concerned, everything turned out how they said it would. They got a hold of us, took care of everything 100%, and we were well satisfied when it was done. We would certainly recommend them to anybody.
Areas Of Satisfaction - We were most satisfied in that the materials and workmanship were very good. We can't complain about anything.
Recognized Excellence - Everyone at 800 New Look was good, I can't pick out just one person to recognize.
“We have had a Truly Delightful Experience and would Highly recommend 800NewLook to All we know! “
Areas Of Satisfaction - Kurt & Malisa, the owners of 800NewLook , were hospitable and efficient in helping us with all the claim details, questions, choosing our colors and materials for the new roofing, siding, gutters and downspouts. In addition to explaining the warranties, how and when the work would be completed.
Recognized Excellence - Guy Castillo, Sales if it hadn't been for his warm welcome and knowledge the day we signed I don't think we would have gone with 800NewLook. Guy is a real asset to 800NewLook. Norm helped us with choosing our storm door and Jason efficiently installed it. Bill, Manager & Crew Chief, at 800NewLook, calmly and competently saw to it that the roofing and siding installations ran smoothly. The roofing crew finished our roof in no time! Bill’s Siding Crew; Andre, Mario, Richard and Robert were very pleasant, efficient and experienced! Mike the "Make Sure Things get where their Supposed to Guy" does a great job helping out wherever needed in the course of the job.The gutters and downspouts were simply and quickly installed in a few hours. Michelle, Office Expert, at 800NewLook, quickly, efficiently and effortlessly completed the roof set up appointments, answered any questions and handled any paperwork we needed processed.
Additional Comments - "I wish All Companies were functioning this Great!" "800NewLook Call them! I think you'll be pleased!"Joyce & Galen ~ Highland, MI